Customer Reviews for Mikes Go To Crew

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mikes Go To Crew

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Bob Y. on

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Very nice people here. They even gave me a ride home.

Jason G. on

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Hello, Renting the trailer from this location was a completely unprofessional environment and horrible customer service. After filling out the docs online, I get to the counter and the gentleman states "I wish all my customers would do this, makes my job easier. You even have the payment method and all" He came out, hooked us up, and waved goodbye saying, "you're all set". A few days later I get a phone call from a very rude man threatening to call the police and report the truck stolen. That I took the trailer without paying for it and I had 24 hours to return it. Funny, how they didn't have my information, but they had my drivers license number and my telephone number. I returned to the location the next morning, short of even doing what I rented the trailer for in the first place. I was met with nasty remarks and a real smart ass counter rep. I explained how rude and absolutely ridiculous this whole thing was. After 15 min of standing there listening to the man argue at me (when I was clearly in the right and they did in fact have all of my information), I walked out. Almost a week later, my credit card gets charged. So clearly they had that info too. Horrible experience and I wasted $200 dollars for nothing.

Richard L. on

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Customer did not leave a comment.

Austin C. on

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Had a long wait in the store to get the truck.

Zach M. on

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When we went to reserve the truck we were there for over 30 minutes,. When I went to get the truck I didn't open on time but we did get out pretty quickly. Returning the truck was a whole new experience I was there for about 45 minutes because I kept putting the information into the computer incorrectly stating that had a wreck actually in their parking lot . Will not use this location again.

brian D. on

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Andrew B. on

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Customer did not leave a comment.

David B. on

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Rental application was completed on line but vendor could not access it. Spent probably 30 minutes doing it over because worker was very inept using the computer. Trailer had no jack for lifting the tounge and was very hard to physically hook and unhook to vehicle which was necessary in my use.

gunther P. on

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Customer did not leave a comment.

Deborah B. on

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Dan L. on

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Customer did not leave a comment.

Mike T. on

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Customer did not leave a comment.