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Amber B
Customer Reviews for Cactus Jacks Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice and helpful reasonable prices too
Michael BThey messed up every return. Truck One photo upside down for gas gauge. Tried to soak me for fill up Two didn't check in the truck, Got balance owed of $11,000.00 Three didn't check in trailer extending my rental time which would have been billed if I had not caught it. four. soaked me $25 for a small mud stain footprint for getting back in the truck to park it. Had to call customer service to get them to make them check it in. They took the key and copy of the contract and never checked me in. It's worth driving 30 miles to return a rental elsewhere.
Raymond DThey went above and beyond.
Eric JClosed on Sunday and the key drop off slot is not on the 1401 office building (without any notice of location) but another building next block over.
Tony BVery nice people. great service
Robert MI see no need for improvement at this dealership. They are very friendly and accommodating during the entire experience. I am very happy that they have a U-haul place here in Coleman, TX Lonnie Ereman ECS Cabinetry-Coleman
Lonnie EVery easy dropoff.
Leslie CChris and Jodi both have been excellent to work with I appreciate all their help during our difficult move!! Thank You Guys 😘
Sheryl K