Customer Reviews for Milrent Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Milrent Inc

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Alyssa T.
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Parking was a litttle difficult; there's not much space and the curve in the road makes it difficult to see incoming traffic. Luckily I had a friend with me. I would recommend customers bring someone to help park for safety reesons if they are parking on the weekend and no personnel is working.

vincent R.
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Well considering I ordered the truck for a 10 am pickup and I wasn't able to get my truck until 3pm it really put a damper on my moving plans.

BRETT S.
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Customer did not leave a comment.

HANSERIC T.
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The online return feature is quite the rip-off and I will not use the online method again. We returned the vehicle slightly after the drop off time (traffic) but were charged a full 24 hour rate for next day, plus extra insurance. I use U-Haul regularly, but in this case feel ripped off by being "charged" for 24 hours of service I did not benefit from. Nice way to make money for U-Haul in a nefarious sort of way. From this particular vendor we will rent their in-house vehicles, not U-Haul (cost over $100 from what the private rental would have been). I have received no call-back from the customer representative with on my query. REALLY. BAD. SYSTEM and using COVID restrictions as a way to make money. DEPLORABLE!

JOHNROBERT B.
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Customer did not leave a comment.

Luis M.
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Customer did not leave a comment.

Robert P.
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Customer service dealt with my issue immediately Thank you

Alvin B.
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Yolanda was awesome in helping me with my move.

Richard L.
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Worst application for pickup and drop off I ever used, Will never rent from Uhaul again unless it is a staffed location. You should be ashamed, 20 min each for pickup and dropping off.

kevin G.
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Very helpful and customer friendly folks!

Roy G.
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The manager was very grouchy and not helpful.

Reginald D.
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The owner was friendly and the helper there was also friendly. I had needed a pig tail wire and the owner loaned it to me. There customer service is the best I have seen in a long time. I will be back.

DAVIDM L.
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Nothing! The establishment convenient and everyone was helpful and friendly! Thank you!

Verree H.
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Customer did not leave a comment.

Kaitlyn D.
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Customer did not leave a comment.

Robyn C.
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Customer did not leave a comment.

Timothy C.
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Customer did not leave a comment.

John P.
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I had no intention of traveling as far as I was told I had to pick up the van because my local dealer did not have one available for a one-way trip. This cost me 2.5 hours the day before my move. I was supposed to pick up from Port Chester and I would have been there and back in 20 minutes.

Carlos M.
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The whole process was terrible We spent from 5:30 to 7:47 trying “finish“ the whole process online to get the vehicle. When my the time I requested was from 6pm-8pm. This is the second time I ordered a U-Haul online and it's has been the worst experience of my life. No convenience just headaches. I had my two children in the backseat while I had to deal with what I thought would be a 10min process. I want nothing but Compensation for the inconvenience it put me and my children and wife and my movers. I will not be doing U-Haul ever again, I will not recommend till U-Haul gets a better system. The money I spent on the first trip this month was 300+ I could have ordered a moving company And today I should have paid someone for their vehicle. Poor customer service at that I call the 1800 # many times and had gotten no one. This is awful.

Howard T.
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Very friendly and helpful staff

No reviews have been submitted for this location.

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