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Customer Reviews for Mini Storage In Start
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mini Storage In Start
Nobody was on site when I dropped of the trailer and I had to find another number to get in touch with someone. However they were very helpful at that time
THE TRAILER WAS DROPPED OFF THE EMPLOYEE DISCONNECTED THE TRAILER ALL MOVING BLANKETS ANS FURNITURE DOLLY WAS LEFT INSIDE THE TRAILER
No one at location. Left telephone messages no return call to tell them the trailer leaked on my furniture. Made water spots on my furniture.
Improve grounds, after rains, yard becomes more difficult to maneuver equipment, but otherwise great.
The online number goes straight to voice mail. Update the number to one that actually works.
They did a good job thanks
Address is Rayville, but it is actually in Start, LA. Was a little confusing.
Dropped off truck on Labor Day so the facility was closed. We used the drop box and had no problems whatsoever. I am grateful for that.
We dropped off after business hours!
From booking to picking up the truck was very simple. I couldn't ask for a better service. The truck rode well and the service was overall satisfactory
Personnel was very helpful and friendly. Everything was done that we needed and no problems in securing the equipment. I would not hesitate to recommend your services.
I am really disappointed on the u-haul service. I made the reservation online and uhaul changed my pick up location, pick-up time, drop off location and made me drive 30 minutes to pick up the truck by the time I needed it. It took one hour to submit the information at the new pick up location. The person in charge was very nice; however, the internet service was not very good and he could not access the u-haul site. The system would log out (that happened three times) and it took one hour to enter and submit the information. The printer was not working so I could not have a receipt.
The location was a mini storage with no office staff or drop-off box. Staff didn't return my call until a few hours after drop-off.
Need a printer that works. It took a good 30 minutes to finally get the printer to work. This delayed my leave time. Agent said this was a problem and apologized for having problem. Felt it was unnecessary to have a delay since he told me before he started there was a problem.
Easy drop off
Hard to find
Uhaul need better customer service rep's.
excellent
I called and the guy say don't worry i will take care of it.
Went out of his way to help me obtain a truck. Very Good experience with UHaul for me.
Make sure the place is in operation and the sign can be seen.
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