Customer Reviews for Mitchells Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mitchells Service

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Nicole P. on

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Customer did not leave a comment.

Violet B. on

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I placed the order for a Frankfort Locationl but Had to go to Shelbyville to pick up witch cost me extra milage. I think if you book for a certain county that is how it should be done.

Michael G. on

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They have the trucks but are thin on the extras (dollies, furniture pads, etc.). Nice people though. I wanted to rent a 20' truck for Saturday but U-Haul called me stating they did not have one available and no location was open on Saturday. So they said they would let me have a 26' on Friday at no charge for the extra day or for the larger truck. When I went to pick up on Friday U-Haul tried to charge me for both. Luckily the attendant reversed those charges for me to make it right!

Jeffrey L. on

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gerald b. on

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Scott N. on

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terry m. on

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The back of the trailer was not clean, and they didn't have any packing blankets, so was $30 wasted. Also didnt have anyone there to even know how to refund my money.

MYNOR O. on

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Great people to work. Ill consider them my first option next time.

Amanda V. on

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SHAWN N. on

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This was definitely one of the best if not the best U-Haul experience I have ever had. The people were extremely friendly and was fast courteous service!

REBECCA B. on

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