Customer Reviews for Mobil Quick Stop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mobil Quick Stop

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Margarit M. on

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Customer did not leave a comment.

SHAWN Y. on

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Customer did not leave a comment.

John W. on

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Customer service was very poor. When I got home, I discovered all chains for holding down the vehicle to the transport were missing. Called to fix problem and was told that it was my problem: call customer service. I asked for a phone number and was hung up on. Would not answer after that. Improvement for next customer? Do not send customers there. Fortunately another uhaul center was able to help and they were very friendly. Wish I had gone there first. Highly recommend them. Located on Highway 369 near Bannister Rd.

Charity C. on

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overcharged. didnt reserve truck.

Austin W. on

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Customer did not leave a comment.

Kori H. on

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First of all, my “guaranteed “ reservation wasn’t available. The location uhaul corporate told me to go to was terrible. They had 2 trucks-one had “bad brakes” and the other was “reserved for in-town only”. I was told by the gas station clerk “ he could not help me, go somewhere else.” Second, the truck that I finally did get had a bad wheel hub, the ABS sensor was on and dinged constantly, the suspension was shot, just to name a few issues. Oh, and by the way, I was never given any paperwork. The clerk asked for payment, charged my card, and said my printer is broke, here’s the keys. Third, the customer service at corporate was terrible. I was hold multiple times with them, each time never below a 25 minute wait time. Absolute terrible experience!

Will H. on

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Better explanation of services

GARY T. on

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Place was a dumpy conv. store gas station

Susan S. on

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A different kind of hitch on the trailer also a trailer tongue supports so you can unhook your trailer

Omar C. on

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Was not provided items I reserved for and even verified prior to pickup. Half of the blankets provided were dirty and wet.

Robert D. on

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Customer did not leave a comment.

Edward P. on

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Had to wait for some to help me. Equipment was dirty - full of tree debris.

Debbie N. on

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Not a thing

MARCIA F. on

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Customer did not leave a comment.

Troy Z. on

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Randy C. on

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Very impressed with service and quality of rental truck.

Marc J. on

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MELVIN V. on

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Margarit M. on

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Great service

Gerald M. on

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No one available to assist in hookup. Upon return, the same thing. Fortunately Ither customers assisted.

John V. on

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They didn't seem to have a clue as to what they were doing, especially upon return of the trailer. I still don't know if I am going to be double charged or not for this rental. I see 2 pending charges (differing amounts) for this rental on my credit card.

DAN F. on

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Quick and easy and friendly service. Will do again.

Gerald M. on

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My initial reservation was with the RiteWay located at 2222 Hightower Rd, Ball Ground, GA 30107. The location was not aware of my reservation nor were they staffed to print the contract or assist in attaching the trailer. The 1 employee on site called someone to get them out of bed and they would be there in 5 minutes. I waited in my truck only to be notified that someone would print the contract but no mention of assistance with hooking up the trailer. The RiteWay location is not staffed to rent U-Haul equipment and should be removed as an option.

dennis F. on

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Rachel S. on

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MUTHUKUMAR V. on

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NA

Jason F. on

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Clerk new nothing about renting uhaul trucks. Just gave me keys and didnt go over anything. Worst experience I've ever had.

BILL R. on

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I have dropped off there twice and the folks are very nice.

Imogebe S. on

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Customer did not leave a comment.

MARK S. on

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Customer did not leave a comment.