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NEIL W
Customer Reviews for Mocksville Oil & Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Convenient and was very nice
Peter ZSmooth and easy
WENDY MI could not check the trailer back in after hours on website that might need some more improvement, otherwise I was very pleased
Robert HMocksville Oil and mini storage is a great option to rent uhaul equipment. Very friendly, hooked and unhooked the tow dolly for me. No problems whatsoever.
Jeremy TThe truck was real clean and we were pleased with the nice service and the man we talked to was very nice and polite
Nancy KCustomer service was great. Trailer was clean and in great condition
Catherine CAuto transport worked great
Jordan HEverything was a smooth operation! From beginning to end…friendly staff and I’ll use them in the future for sure!
Justin OVery friendly and professional! Thank you
Jonnetta RVery nice location and easy to find. Gentleman working there was very professional and very helpful.
michael cGreat customer service!
Jonathan WEasy fast pickup, clean truck in good condition!
Eric FGive the app to work consistently.
James Sclosed upon our drop-off return so don't know. They were overloaded with vehicles everywhere so I can't give an evaluation on those other survey areas. We parked outside the gate and dropped off into their drop off box. We did get a receipt of drop off delivery the next day.
Tom DAwesome Customer service, very Professional and very friendly. Always go to this location.
Jose AThere was hardly any room to park the truck here.
Sarah COwner is really kind and willing to work with you as needs arise. They appreciate kindness at this location. The equipment was well maintained, and easy to drive.
Jacob Pthe people are great
VERNON PRented trailer for a week. Needed a few hours extra hours because of place I was unloading had schedule conflict. Was told the trailer was booked for 3:30p. I returned it at 1p (4-5 hours past due). Took off from work to bring in earlier for them. They basically double dipped on the trailer rental for the day. Should have held on to it for full extra day I paid for. No credit for even bringing it in prior to the 3:15 the contract was extended to.
Kevin Mthe people are great
VERNON PExcellent service. no issue with the drop off location it is U-Haul customer service not following through with credits promised. If you read the one about the bbb it was written by me and it was never meant for this particular location but directed at U-Haul at customer service not the local vendor.
David SExcellent service. no issue with the drop off location it is U-Haul customer service not following through with credits promised. If you read the one about the bbb it was written by me and it was never meant for this particular location but directed at U-Haul at customer service not the local vendor.
David SBigger parking lot
Yvonne FEverything went smoothly
Amy GLove renting from this location
Misty BEasiest drop off ever !!! Friendly, Helpful and had my confirmation of drop off within 15 minutes !!
Robert DThe young man that was attending the center went above and beyond to be accommodating!
Melvin Bthe attendant was very helpful
CINDY FThis place is always on their A game. Highly recommend.
MARK WThey were quick and easy checking in and checking out
CHARLES HWish we did not have to pay the $20 fee for dropping off after hours. Instead of saving $29, we only saved $9. 😩
Tom OThe inside dash and instrument panel was very dirty and needed to be cleaned. The inside of the windshield was wiped with a dirty cloth and water spots were dried on the inside. The seatbelt alarm is not functioning and goes off for the first 5-10 when the truck is started and moving - even with the driver seatbelt fastened properly.
David GDrop off was simple and easy. And directions were wonderful.
Elender Jgreat people
VERNON PThe guys at Reavis welding were great to do business with and made the process very easy. I drive past 4 locations just to do use them.
Jonathan GJordan is great to do business with.
SUSAN SScrap the bugs off the windshield and the mud out of the cab please.
William GIt would be nice if the U-Haul rep could see the return customer’s history and not treat the customer like a thief attempting to steal the equipment.
David W