Customer Reviews for Money Express

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Money Express

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Brian L.
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lady at counter was friendly and fast

EDWIN S.
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Customer did not leave a comment.

PHILIP P.
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Waited on fuel refund before completing survey but obviously not getting one. Not using UHaul again. Way to costly. Similar moves with competitor were far less expensive and the inconvenience experienced was enough to permanently use competitor.

Rabindranauth T.
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Customer did not leave a comment.

Anthony P.
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Where do I start?!!!

Pamela D.
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Customer did not leave a comment.

Rajesparan N.
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The representative was accommodative. Nice person to work with. Hope they just started the service in this new location and may be it becomes better in future. The work was quick and nice.

john F.
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The dolly required was not available - a substitution was available. The windshield was so dirty it was barely visible in bright sunlight and a hazard during driving. The check in and check out process was horrible.

stacy S.
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I did all online which was convenient, however received a call less than a week later telling me I had to return the truck to the location and that it would be half the cost but they would give me double the km. None of this happened I not only wasted my time after spending the day moving, had to drive nearly 50km back to the location they then proceeded to charge me not only more than half the cost but cost me nearly $150. Which I was really expecting for how sketchy the operation was. Very disappointed in U haul. If I every have to move again I will definitely be looking for alternatives.

Andrew T.
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Customer did not leave a comment.

Dhanasekar B.
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I booked a 20 foor truck to get my furniture picked up at 6 am at King street Oshawa and was waiting from 5.45 am but no response , we were waiting and then at 7 am we were asked to go to Ajax location and were not given 20 foot , so we had to do two trips and had to pay extra. We had a worst experience

Dwight C.
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Not many spots to leave your car

MICHAELF C.
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Customer did not leave a comment.

Glenn L.
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Fount inside window was filthy. Vehicle was from USA so it was in miles not KM so price was different. Did not like that had to do everything on line at store. Older generation does not use data on there phones and you have to scan your drivers license on line. Did not get a copy of receipt said it would be emailed but came as a text.

Sami O.
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The experience was great and the rental process easy to follow. Great use of technology to complete a simple task. I wasn't sure if my price would be adjusted based on km usage before the billing. Perhaps I missed reading that clause, otherwise that may be added.

AZHARULLAH S.
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Customer did not leave a comment.

Peter C.
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Easily found the location on Harwood Avenue in Ajax. Owner was very personable, helpful & friendly. Truck was clean & well maintained. Owner actually gave me a better deal then what was originally quoted. Overall, great experience. I will definitely rent from here again & refer my friends.

Rozita B.
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Customer did not leave a comment.

gnanasountharan R.
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I think all good

LETISHA C.
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Customer did not leave a comment.

JOHN C.
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The location on station street managed to mess up my reservation and not have a truck ready for mobile pick up. Luckily I spoke to a competent individual on chat that was able to secure me a truck at this location.

AILEEN L.
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Customer did not leave a comment.

Elesie E.
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Your customer service representative was very courteous and friendly. I will be glad to go back to this location and will recommend him to my friends and family.

Iyanuoluwa A.
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It was a very wonderful experience renting from this location. The attendant was very cautious and professional, patient and helpful. I will definitely recommend this location to others.

Pratap Singh P.
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Awesome service!! Appreciate friendly abd caring attitude!! Everything was professionally managed and cleaned.

Crystene R.
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Your service persons were extremely helpful. They called to let me know there was a ten ft truck available immediately and where I could pick it up from. They were extremely professional in dealing with us

JAYANTHY P.
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Bad odour inside and both seat were very dirty never cleaned

Tejaskumar P.
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Good experience Nice and easy

THOMASBRIANJAMES J.
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The U-Haul operator did his best to try and resolve several technical issues that slowed down my rental. It took 45 minutes of troubleshooting before I could leave with the equipment I had reserved online. I wasted my time and the time of a friend who'd come to help me move. Very disappointed in U-Haul.

No reviews have been submitted for this location.

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