I didn't know I needed to take a picture of the millage and I put way more Gas in it then It had so I hope I don't get charged anymore it was a pleasant easy rental other then not knowing to take a pic of millage at end
Austa M.
Customer Reviews for Monroe Tire Center Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
These people are awesome!
William A.No complaints. Monroe Tire was great getting me set up.
Samuel H.Returned after closing. (they were not open on Saturday at all!) So did not interact with anyone. the Return feature on the web site, was pretty easy to use. We left it in an area where they should find it
TAMMY M.I picked up the truck, paid for the insurance, drove 40 miles to pick up my load and it wasn't ready as I had been informed. I drove straight back, filled the gas tank to the level as found, parked the truck where I picked it up, I didn't haul anything. One would think that a provider of services to the public such as this, specially in a location with a sparse population as this, would have a provision to allow some sort of credit to the customer. I will use the services again but it was and will be a less enjoyable experience.
Brad N.They was very friendly knowledgeable and helpful I would recommend this location to anyone.
sam M.Have the u haul where it was supposed to be picked up in the first place. The uhaul was not where I reserved it. Not happy with the uhaul reservation system at all. This was no fault of the place where I picked it up at which is why I gave them an excellent review. Uhaul itself needs an overhaul.
Pria M.The airbag light was on when we picked it up and twe had to use mobile pickup because the place we got it from was close then we were ask to return the truck before our 24 hours so we did not get to haul out the 2 loads that we needed.
Cody K.Nothing that I can think of they even offered me a cup of coffee while I was there
thomas A.Service was fantastic ,very polite people ,very helpful and honest.
Bradley B.The ladies in at Monroe Tire were so incredible patient, helpful, and kind. They were also really persistent when we had an issue with my debit card. I cannot recommend or praise them enough!
Melinda F.Very friendly people ! Walked me through the whole process made sure I understood what I needed to know and wished me a good day to walk away that day with being treated kindly made for a better day
MIKE Z.Sunday, they were closed , no one there, just dropped off trailer and left
TALMAGE E.We were supposed to pick up in New Martinsville WV. We ended up using extra time we didn't have to pick it up in Woodsfield. But the people were very friendly and helpful, and we appreciated the extra day so we could pick it up a day early.
Amy C.The business offering U Hall were super friendly, kind, and very helpful!
Faith B.Very friendly!
Kimberly F.20' box and carhauler worked great. Lots of power and great ride. The pickup site was ready and took great care of me. Delivery station was great as well and closed me out quickly.
Charles M.This was a 24/7 drop off so I cannot accurately rate this location.
John I.Really nothing other than train the girls in the office so they know what's going on.
Shadow L.The staff should inform the customers about having to bring their own straps, moving blankets and moving dollies.
Deanna M.It couldn't be any more convenient. A drop off location in the town I live in. 20 minute walk home for my car & then to work. Lovely!
Deena A.