Extremely nice gentleman runs this location. Quick check in, and was kind when I got into two incorrect vehicles.
David Lyman
Customer Reviews for Montrose Auto Clinic
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service was terrible and the man who attend to me was so rude and he added more miles to the travel, I had to pay more money and I was forced to pay the insurance at the begging, terrible service.
Gennesis HernandezBobby is a very nice man.
MOhammad Abdel-RahmanTerrible, no ramp with truck was told there was a ramp. I want a refund
William GranatSo far is all good
adnan riasatThank you for your professionalism. It was a pleasure to work with UHaul.
Robin PiersonIM AN AMAZON DELIVERY SERVICE PARTNER AND CERTIAN TIMES A YEAR WE NEED CARGO VANS IN A HURRY. I WAS VERY PLEASE THAT U-HAUL QUICKLY HANDLE MY SHORT-TERM RENTAL REQUEST. THANK YOU FOR YOU PARTNERHSIP THIS HOLIDAY SEASON SINCERE REGARDS
christine FUMI-FIAMAWLENothing everything was good
robert chavezFix the online app so that the location can fix any problems with the billing. The location gave us a free upgrade because they didn't have the truck we ordered. However, it took them over an hour to get the app to give us the discounted price for the upgraded equipment.
Joseph SedaI’ve rented from here a few times before. Everyone is always very friendly.
Kevin DrewVery friendly and flexible service Made my stressful move less complicated . Thank you !
Eva ChmurakHave accurate info on who has trucks available, the actual mileage and the actual fuel level.
Christopher EdwardsThe staff was amazing and the service was great and quick. I will definitely use this site again
Jose RolonThe best
ROBERT YOUNGExcellent customer service
Ewald WeissChecking in online ahead of time meant nothing, as I had to supply names and numbers for contacts even though I saw what I had previously entered right there on the screen. The guy tried to subtly add insurance to my bill even though I had already declined it. It wasn't at all clear where to leave the vehicle when I returned it, only a spot basically on the sidewalk was available. The location services didn't work to verify I returned the vehicle. And there's now way I drove 24 miles, give me a break.Maybe five, tops. Sketchy as hell. (No notice either that I had been billed; I had to look it up.)
Steve RhodesCustomer service was excellent. Bobby was very helpful and nice.
daniel gandorThe best U-Haul,, and Mechanic shop
ROBERT YOUNGThe UHAUL representative was really friendly and the assistance he provided was beyond excellent. I’m definitely recommending this location to friends and family.
Javier Arciniega-RosasThe whole process went extremely well.
Erwin KojzarekExcellent place
Martin escobarAlways great service! I'm in the process of moving and the cargo van has been a great help for me. Thank you very much!
Richard BurgwinkelThe best
sean birtcordial, efficient, helpful. a pleasure during the stressful days of moving.
Gary LoySo helpful
elizabeth terrasasMake the process of handing over the Turk after completion of the search easier
amre abu talebGoing in person and registering was slow. Maybe on line would have been quicker
gerardo selgadoWe had to drop off the trailer to another location other than what we had reserved because they were full. Went to the next location that U-haul informed us to return the trailer & the person told us that he did not have any room for our return & to take it somewhere else. We said this is where U-haul told us to return & we were not taking it anywhere else. He reluctantly accepted the return.
Richard PattersonNothing!!! I believe my experience couldn't be better. It was AMAZING.
william swaaggertyAlways treated with respect. Staff is always ready to answer questions and assist
joanne greeneThe Uhaul guy in charge was very nice and accomodating! Great costumer service!
Angela ParconThe rental experience was quick and efficient. Staff is always pleasant.
joanne greeneGreat customer service. Staff was helpful and knowledgeable.
joanne greeneEverything was perfect
joanne greeneThe best
ROBERT YOUNGStaff was very friendly. Great experience!! Will definitely go back when needed!
Dino SakkasBobby was extremely helpful and the most pleasant to deal with. He went above and beyond and found us a dolly when he didn't have one. Super happy I chose this location! Would most definitely recommend!
UMID KHASANOVFriendly staff and great neighborhood location.
Mario Claudio JrNothing.
Darryl WoodyY’all expensive tho stilll gods
Pena KarinaEasy smooth process
Richard PrechtGreat customer service
Reynaldo GarciaAwesome U-Haul, and also Mechanic please very friendly people
ROBERT YOUNGbest location Number one
ROBERT YOUNGVery nice people who are easy to work with but the location is small and I don’t believe the staff has the computer equipment they need to do the job as efficiently as possible. One annoying thing was that I was given a fuel level of 5/8 and I think I had less than that when I received the truck. That being said I would use them again and recommend to others.
Michael RasicciVery easy to rent and the management was attentive and resourceful
Theresa Gaudio