Customer Reviews for Moore Rental Service Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Moore Rental Service Inc

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Cindy E. on

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Karel W. on

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John J. on

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Awesome customer service. Thanks again Bob. John Jackson

LEE M. on

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rabin b. on

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Great experience. Speedy service

Debra R. on

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Awesome friendly group!

robert w. on

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Moore Rental in Arlington Tx. folks were real helpful, making it a nice rental experience.

kimala f. on

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I dropped the truck at 8:45 pm so the establishment was closed.

Judith N. on

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MARSHA M. on

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Seleste E. on

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This wasn't my original uhaul choice. I had reservations with another uhaul place along with a storage rental the day before. When I went for the uhaul truck they told me the truck was not working. They made reservations for me at another uhaul place about 7 miles in the wrong direction. Not only was I upset they didn't tell me this the day before when I asked about the rental when I was getting my storage. I was upset they didn't care about uhaul guaranteed my rental there or I will get $50. Due to being on a time frame for my movers I had to hurry down & get the truck from this uhaul place the men were nice. They gave me a 1800 number to call about my uhaul guarantee. This was my 2nd time using uhaul & my last.

GEORGE D. on

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It wasn't what I expected but I saw a lot of equipment that I would rent to do projects around my house.

KEVIN RUSSELL P. on

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Very bad customer Service and Communication

Lucy N. on

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Jason D. on

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Ramon L. on

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tom m. on

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Donald J. on

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kimberly j. on

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The Gentleman was wonderful.

Tony g. on

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Leroy D. on

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Charles N. on

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Nice folks to do business with.

Kerry H. on

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The customer service at Moore Rental was excellent. Employees were courteous and helpful and handled things quickly and efficiently. Good Job!

Bill Porter A. on

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Once again, my buds at Moore Rental hooked me up with a truck fresh out of maintenance and ready to roll. Most U-Haul dealers are good, but these guys are awesome! I rent my trucks and trailers ONLY from Moore Rental!

TRACY W. on

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They need to do inspections on the trailers tires when the return before allowing people to use them.

Phil C. on

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HAO L. on

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Gerald S. on

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JUSTIN J. on

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Tim M. on

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People at Moore were polite and professional.

STEPHEN B. on

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Mark T. on

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richard m. on

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stephanie g. on

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Excellent service!

DENNIS KRAMER S. on

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Dan B. on

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Steve Barnes at Moore Rental was very professional and got my trailer hooked up and ready to go very quickly. He and his team made sure that all lights and safety equipment were working properly. A very big thank you to him.

Tim P. on

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Keith B. on

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susan b. on

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HAROLD G. on

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Nice friendly people like these help make the community home. I wish i lived closer to give them more of my business. I drove to the wrong store accidentally and I was glad to receive guidance and kind words from the other store about the Moore staff. Great experience from the counter to the help with the trailer.

Katie C. on

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Friendly and good service.

NITA T. on

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Misty L. on

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Scott P. on

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BRANICE A. on

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1st rental location did not have the equipment, was not notified by U-Haul of location change, that was provided by the 1st location. Went to 2nd location, lights did not work, tried to tell me it was my wiring, 45 minutes later, found out it was trailer pigtail that was bad. Coy Jacobs, Area Field Manager for U-Haul refuses to not only honor the $50.00 guarantee but has not answered my last email.. May file with the FTC and AG's Office to look into this "guarantee"

Bob L. on

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Nothing, everything was superb and Steve was great with his customer service.

carol c. on

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Nothing at All!!

Bill Porter A. on

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As usual, these guys had their A game on when I came to pick up my trailer. I was in and out of their in less than 15 minutes! I don't let anyone I know rent from anyone else (even other U-Haul places).

David D. on

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good equipment, great folks. My Go To spot. I drive past at least 5 other UHaul dealers to trade with these folks.

larry t. on

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Tanisha D. on

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Steve and Bob are awesome!! Thanks guys!

Judith N. on

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Joel B. on

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was closed when I dropped trailer off

Eileen F. on

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NITA T. on

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Karl Martin W. on

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Derrick B. on

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Christopher L. on

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vicente R. on

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Sandra H. on

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RONDA W. on

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Bill B. on

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joe c. on

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Donald M. on

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everything went well for me, very good service all around

Farhikhteh s. on

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We had problems starting the car several time, but overally it was good!

Bill Porter A. on

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I can't think of a thing. These guys always go out of their way to make sure my trailer or truck is safe and in tip-top condition.

Patrick M. on

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Service was great. Keep it up guys.

Shamyia H. on

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KELSEY B. on

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george s. on

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Karl Martin W. on

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Paul P. on

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ZULFIQAR A. on

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Shawn H. on

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Ralph B. on

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Tom H. on

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christie l. on

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Karl Martin W. on

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No Suggestions!

carolyn g. on

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Darrel C. on

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Sarah P. on

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Super friendly staff!

randy d. on

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warrene c. on

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The experience was pleasant and the workers for nice.

Brandy B. on

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Rebecca H. on

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Steven N. on

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Parking was somewhat of an issue.

Madhusudan N. on

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Keep it up

Anthony S. on

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Greg S. on

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I picked up a 4X8 trailer that was filthy dirty. It had soot/ sand/ dust on the floor. I assumed it was clean, laid a couch in the bottom of the trailer on it's back and probably ruined it. I put it in storage - and will know more when I look at it in late July. They guys at the drop off were embarrassed about how dirty it was and what ithe mop water looked like when they finished cleaning it when I brought it back.

joel v. on

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Mr. Moore was very helpful and got me taken care of quickly.

WILBERT N. on

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awesome srvc

Sarah R. on

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Did not check over the trailer a break light was out...

Dale S. on

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Yvonne P. on

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NANCY BLINN D. on

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Mary G. on

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Connie S. on

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ANTHONY C. on

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It was a well rounded good experience overall. Very fast hookup and take back. Friendly people and made sure we were ready to get out on the road with all working devices. Thank you very much.

Michelle H. on

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Marie R. on

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The older gentlemen who helped us (1 with check out, 1 with check in) were very friendly and personable. The cargo van smelled like pee, but that was't their fault. I'm assuming it is in the seats and they can't fix it. The shop smelled heavily of smoke, which was hard to take, The equipment was in good working order. Good acceleration and easy to drive.