Customer Reviews for Moran Leasing & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Moran Leasing & Storage

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BROOKE S. on

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Patricia M. on

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Everything went very well. They could't have nicer. I would use them again for sure.

david L. on

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Amy G. on

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Haean N. on

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Anke V. on

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Luigi B. on

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The one issue I had was the mirrors were not power so a manual adjustments were needed and a single person would have difficulty to make important adjustments before embarking on their trip.

James W. on

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Good service as usual. Keep up the good work.

diane C. on

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I was double charged for the rental fee, which I told the vendor that I was renting the trailer for 24 hours. I will follow up with UHAUL corporate, b/c Moran leasing stated that it’s an error on their part.

Michael S. on

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The staff was awesome, the pick up was flawless but the return was so easy!

Ronghua Z. on

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walt P. on

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Easy pick up. Easy drop off. Mice facility. Staff was great!

ROBERT R. on

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Kinene S. on

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Computers were slow to finish the renting process on time

Anthony F. on

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mark G. on

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There was a billing issue after drop off that was quickly resolved on the phone with the manager. I will continue to use Moran Leasing for their friendly staff, convenient location and well maintained fleet.

Thomas K. on

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Don't overcharge, and then ignore customer emails to correct the charge. Also be clear about the return process when the store is closed (it would help if the store was open for more than a few hours on a weekend.) I was charged for two days but I had the truck for just four hours. The store taking advantage of a technicality as I was unaware of the "return process" on my phone (what if I didn't have one, or it wasn't working?), and didn't realize it until I was no longer at the store. Tried to contact UHaul and was told the store manager would address the concerns, but my emails were ignored and the incorrect charge posted. I have placed the charge in dispute.

Yintung M. on

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carol S. on

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I picked up the vehicle at 6 AM and it was totally dark outside at the location. I could not see the stairs I needed to go up to get to the vehicle and it was very hard to go through the checkout process in the dark.

Susan J. on

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Tom M. on

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I had a brand new 20 footer. The only let down was it wasn't equipped with bluetooth for my phone and if it was I couldn't figure out . It is almost 2020 and hands free features should be standard

Richard B. on

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Very nice and polite Quick in and out Very professional Great experience

Greg C. on

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Jen D. on

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Staff was fabulous!

Freddie C. on

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Sales representative was polite and answered the phone promptly and all questions that put me at ease renting U Haul for the first time. Efficient transaction overall which is very important. Online reservations can be complicated if equipment isn’t available so talking to a live person helps with questions and not all locations answers their phone. Highly recommended this location. Excellent overall!

Patricia B. on

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Meredith R. on

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Michelle B. on

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Give free mileage.

Sajeev D. on

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The service, pickup, dropoff, were all great. The end bill lined up with expectations. Truck got stuff from point a to point b

Andrew R. on

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Unbelievably positive customer service on the check in and the check out. Great people helped make a great experience.

James W. on

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Have larger trucks available at this site.

LEAH W. on

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Dan G. on

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Make it simpler to check in and out

Laura M. on

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The Van was fantastic. They knew I was returning it after hours and didnt mention that there are NO OPEN gas stations in a 5 mile radius after 11 pm!!! ALso my bill said 2 days but I picked up at 7:30 am and was back before midnight the same day LESS THAN 24 hours!

James W. on

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Nothing, Perry was great to work with as usual.

Lee S. on

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Helpful person at checkin. No long line

michael W. on

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Howard L. on

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Be nice if the inside units were accessible on Sunday.

VALERIE K. on

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Large gap under the storage room doors mean dirt can blow into your units when others sweep or the door is open. Not a dust free place. Hallways never seemed very clean.

JOANNE B. on

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Very helpful and friendly staff. Secure facility. Clean.

mark h. on

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Everything went smoothly with no surprises.

Charles T. on

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No frills no complaints. Well run operation.

PATRICIA BRITTON P. on

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It was always a pleasure to see Perry's warm welcome behind the desk -- and the whole staff is very helpful! The consistency of staff and procedures made it easy to feel good about our storage there.