Nice people
FOREST WILSON
Customer Reviews for Motts Powersports Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We got just what we needed for a motorcycle transport! Thank you, Mott’s!
Lori StewartEntire process smooth and professional
Donald VolkmerWe had a great experience renting a U-Haul trailer. They we very helpful and friendly. Highly recommend Mott’s!
Tracy MosshartVery professional and courteous
Dale WheelerThis location was the smoothest pick-up & drop-off of a Uhaul that I've ever experienced. The owners/employees were extremely helpful & super polite.
Nathan WalkerExtremely friendly and helpful! Will definitely be back and would definitely recommend to anyone in need of their services!
CHRISTOPHER SHAWI won't be using uhaul again I was Over Charged $ 46 dollars my credit card was charged 3 different times and the fees are ridiculous
Sean GoossensVery good interaction with the nice lady who checked me out.
andrew koczurThe gentlemen that checked me out at 8:00 am on Saturday morning couldn’t have been more pleasant, helpful, and kind. Excellent franchisee. Couldn’t be happier.
Philip SimonsJaney was a brilliant help when dropping off the truck.
TIANCA CROCKERJanie was great! Very friendly staff!
Torend EbnerDrop off went great the only problem was the fuel. When we picked it up the gentleman told us half a tank. We put gas in it the night before and I thought had actually left a little over a half a tank. We were charged $11 for fuel. Other than that all good.
Amanda GaddisGreat client service
Miles AbernethyNothing
kelly harrisThis place was easy to deal with. The owner did a fantastic job with the coordination with our schedule.
Lynn RichardsBEST uHaul I HAVE EVER USED
GREGORY HARRELLNothing
Cynthia MolsonyYung man who received the trailer was courteous and professional. Would use them again for future rentals!
Richard Thies jrTook the trailer off my tow hitch and sent me on my way. No complaints.
BRUCE CLOUDTook the trailer in quickly, unhooked it and said everything would be taken care of. I was only at the location for a total of five minutes.
Bradford GulleyThe site was great! The hours didn't fit my schedule, so I had to pick the truck up before they opened, and the app-based check-in procedure was a DISASTER!!! It took me a full half-hour to go through the process in the parking lot of the rental location before I could drive away in my truck. UHaul needs to improve their app before I'll rent from them again.
Jack TookeyIt isn’t about the location it is about uhaul company. I think that if you are picking up and dropping off at the same location and only using for one day that you shouldn’t be charged a price by mile since you have to fill the vehicles back to the amount of gas that it was at when you had it.
Michele BaileyThe only thing they could have done would be if they actually moved my furniture for me.
JONATHAN POSTEverything was fine I had no problems.
Yolanda BrownGreat customer service. The guy at the computer was very nice and caring.
RACHELLE COLASThis location is great! Something went wrong with the reservation but they instantly fixed it so I could move that day. Truck was great!
DAVID LOVEEverything was good!
Robert HogueSmall area but good service
Gerald OakesMark was awesome! He made the process painless and we laughed the entire time!
Rolishia AtherleyExelente service and friendly people
Fernando Jaimes GarciaTabitha was really pleasant to work with.
Catherine HesterVery friendly and accommodating. Highly recommend. Would go there if needed again
jim nagleThe guy who helped us was very very very nice and very helpful
Morgan DavisY'all are trying to charge me extra but the lady at Mott's said there was NO additional charges.
Wendy MashoreExcellent service and will use again
Harrison LatimerCan not think of anything else that could be done to make it a better experience. Service was beyond continuous and tec helpfull. I will continue to use this service location.
MARLA FREILPaid for 2 day had for 1 day and they made me pay for 2 days not happy at all
JAMES CANTRELLMake sure equipment rental requested is available when making rental reservation online. Needed dolly and was not available on site not any other location. Should be a way to show availability on website during rental request.
Tina PearmanHave moving dollies and hand trucks available to be more ergonomic w/moving stuff.
NIROSHAN FERNANDOWe have not rented in a very long time and needed a lot of guidance. We were waited on by Mark and he was very patient, polite and helpful. I hope that UHaul appreciates what an asset he is. We will go to him again if we need a rental
Chloe GohoI had to go to this location because the truck I reserved was not available at the original location I chose near my home. Uhaul found this location which was the closest but was still an additional 11 miles from the original pick up point.
ALIDA FARMERI was dissappointed the opening hours were so late. Made it difficult to get my items moved in a timely manner.
Janett HolmesEverything and everyone was very satisfactory.
HULLEN WALKERSuper helpful and super accommodating.
Nora SirjooGreat customer service I recommend this place👍
DAQUILLA RANKINNo improvement needed. Always very friendly. Will drive by other uhaul places to rent from this business. They do an excellent job at renting uhauls.
Tina MurphyEverything was great
ERNEST MEDLEYEverything was Perfect! Will definitely rent from this location again.
Valerie HabeebEverything went fine with my experience. Nothing to improve or change.
TALITA MCCAINJust took the keys and never inspected the truck
Eugene Hatfield