Customer Reviews for Moultonboro Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Moultonboro Self Storage

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William E. on

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The checkout and checkin process was incredibly annoying. It felt very much like UHaul was passing off a job that should be their job on us, the customer. It took almost 40 minutes to go through the steps necessary to get the truck. The per-mile rate was also falsely advertised, and we went way over budget on this project, which was merely to get a couch. Will definitely not do this again.

Kenneth H. on

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David M. on

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Excellent service

HEATHER L. on

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Uhaul has great customer service. I was apprehensive about using the iPhone system in my location but customer service got me through! Everyone i spoke with was knowledgeable, friendly and very helpful.

ROBIN W. on

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Kevin, the manager is the best!

Michael F. on

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The employee was very nice and pleasant, he connected the equipment completely, and made sure the lights were working properly. I didn't have to do anything but drive away. Hat's off !!

HAROLD W. on

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Good experience!

Edwin G. on

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appreciated efficiency of making the arrangements for me

susan g. on

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Thelma W. on

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David M. on

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Great service

Kevin S. on

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Jean E. on

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Florence N. on

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Thank you

HAROLD S. on

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This is a terrific operation and Kevin does a wonderful job. I would strongly recommend it to anyone at any time. A very customer oriented well run enterprise.

WILLIAM W. on

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Kevin is always knowledgeable and helpful.

gerald w. on

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Great, well-maintained truck, easy checkout and return. Truck was super clean and the agent was very, very helpful. Rates were good - all excellent. A+++

F Kent M. on

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ROBIN W. on

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KAREN K. on

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Kevin was very helpful with my return and setting up my next truck rental.

Roger H. on

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Keep up the great service

james l. on

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Nothing- everything was fine.

ken b. on

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Everything was excellent thank you

ken b. on

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Nothing excellent service thank you

Steve A. on

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Kevin is a terrific manager of the store and always makes me feel welcome and appreciated.

Gerald O. on

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LINDA B. on

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Kevin is friendly, helpful, and attentive.

Jim F. on

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DALE J. on

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Robert G. on

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noreen p. on

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Vendor deliberately failed to note that drivers door was missing exterior lock mechanism! He brought truck out of enclosed storage area to building front. He had already opened the door, left it open, commenced walkabout, noted that license plate light was missing, however. He stated truck was pending replacement of light, but no mention of missing key apparatus was made. Needed to enter truck, following meal break, through passenger door and climb over seats and belongings. Makes UHaul look bad, when we usually have good experiences.

Howard M. on

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Michael P. on

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Win B. on

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Kevin was excellent. Trailer towed very smooth. Whole experience was great! I would highly recommend Moultonborough U-Haul.

keith W. on

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My experience was top notch. I cannot think of any way it could have been better

ken b. on

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Excellent service. Thank you.

Robin P. on

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ROGER P. on

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Thanks for all the years of great service. Always a good feeling of not have to worry about your belongings. Thanks again.

Arthur T. on

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John f. on

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jAMES C. on

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THOMAS W. on

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Every thing was great and well maintained.

Bruce K. on

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We have worked with Kevin many times...he is always pleasant and very easy to work with!

Travis C. on

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KEVIN O. on

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Adam N. on

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One of the easiest/best Uhaul experiences/depos that I have ever had/used!

steve o. on

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DAVID F. B. on

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Kevin at Moultonboro,N.H. self storage is the Best!!

Carol S. on

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David A. on

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Josh B. on

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Kevin was very helpful and accommodated our schedule.

ANDREW W. on

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I would change the checkout process when returning to a retail location that is closed. Given the cost of renting a truck, the client shouldn’t have to take all the pictures you request of the truck and the drop off location! Isn’t that what the people at the drop off location are suppose to do? For the cost someone should be doing it other than the client!

PHILIP A. on

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Annita P. on

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Paul E. on

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Scott C. on

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Couldn't be happier. Very good customer service. Scott

Leslie L. on

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FRANK D. on

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Mark C. on

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Paul U. on

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joseph t. on

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Very smooth operation.....made it easy.

Andrew H. on

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Justin A. on

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Nothing. Kevin was extremely helpful and the truck was immaculate.

olivia f. on

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Michael M. on

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Very easy to book a truck. They followed up with a call to make sure that I was still planning to pick the truck up on the stated date and time. The truck was ready and the drop off was as planned. Kevin was very easy to work with.

LINDA L. on

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Gerald O. on

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Alan K. on

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William P. on

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William P. on

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Return and drop off by website and photo uploading is brilliant and incredibly convenient!

Annita P. on

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Above and beyond expectations.

DENNIS S. on

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nothing, Kevin took care of everything, a great representative of U-Haul

ROBIN W. on

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I have worked with many Uhauls in NH as I stage homes. Kudos to Kevin in the Moultonboro location. He goes above and beyond!

Richarde d. on

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Extremely helpful and accommodating. Easy to work with!

Kenneth F. on

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Convenient location, hours of operation work well.

MICHAEL C. on

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Very helpful with return after hours. No issues and plenty of room for self drop off

robin W. on

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Aaron W. on

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This location and it's representatives were polite, helpful and timely.

william p. on

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Great staff

Nancy A. on

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Being very stressed out with moving, the gentleman made it easy and went out of his way to help me out in my time of need.

John D. on

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Yes, everything was A Plus!! From the first moment I walked in to the very last moment I dropped of the trailer. The gentleman was very efficient and very knowledgeable regarding the rental process and equipment. NA

THERESA R. on

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Kevin was awesome. Computer system sucked. Everything Kevin tried to so to get it set up for payment of the uhaul wouldn't worked. So he has to do it manually after and hour of trying. Not very uses friendly. Kevin kept apologizing. He was awesome. Uhaul was ready. Smelled like cigerate smoke. Not a nice smell

Charles D. on

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The drop-off location was very good overall.

Jonathan W. on

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Kara M. on

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The assistant manager that helped me was very easy to work with and very helpful.

. on

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Darren T. on

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Steve was great from the few calls I made to him to the rental. He was friendly and fast - doesn't get much better than that with a moving rental!, especially since I only needed it for 3 hours Further, the location has a drop box for keys, which was nice with not having to come back in the AM for a drop off.

Dawn C. on

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Francine H. on

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The manager, Mr. Collins is very helpful, informative and covered all details. The whole rental process was stress free from the on line reservation to the pick up and return!

THELMA W. on

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Keith went out of his way to obtain the exact model truck I needed and made sure there was washer fluid as there was some slush on the roads and I needed it to clear the windshield.

Michael S. on

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Shawn M. on

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Ivor T. on

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Service tech Kevin Collins was great...helpful, friendly, etc. The 5'x8' is very old, probably ready for retirement.

Steve O. on

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Joy to deal with (KEVIN),CLEAN,CANDY FREE,VERY CUSTOMER FRIIENDLY

Louis S. on

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It was a snowy day and 31 miles each way from Wolfeboro. Be nice if the pick up location was closer. I had picked Ossippe but you folks changed it. Still a ride.

Tom W. on

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Friendly service. However contract had a hand written section on the back of the insurance form indicating pre-existing damage to corner of truck that was temporary repaired and that "customer agreed contents not covered under insurance due to risk of water damage. " At no time was I made aware of this damage or risk pf water as I wouldn't have agreed to this given it was raining extremely hard . No damage came of the situation , I just feel I just feel I should have been made aware of this especially if the form indicates " I am aware "

christopher r. on

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Due to unforeseen delays in loading, unloading or travel it would be helpful to allow some flex time between rentals

Manuel C. on

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very good a friendly people working there thank you

Paula P. on

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Gerald O. on

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Steve A. on

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Nothing. Kevin does a terrific job!

DAVID B. on

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Michael P. on

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There are no improvements that would make my rental experience any better or easier for me. Thank You U- Haul, Sincerely, Mike Pierce

MARY M. on

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Helpful, clean, friendly