Customer Reviews for Move It Self Storage Celina

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Move It Self Storage Celina

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Don S. on

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Customer did not leave a comment.

Edison S. on

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Agent very nice and professional she did excellent job

Tom T. on

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Steve W. on

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Christina P. on

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I ordered a 15foot truck to pick up at University Place in McKinney. Instead I had to go out to Preston and was given 26foot truck that was all bunged up and poorly maintained. The started died on me in El Paso, Tx. The UHaul locked up in Willow Springs, Tx. I had to call roadside help. Very frustrated with the whole provisioning of this UHAUL.

Emily N. on

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Sherry & Shannon are the best! Great customer service! & great experience all three times i have rented a uhaul. Wouldn’t go anywhere else!

rene T. on

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it got the job done in one trip.

Sonya B. on

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Outstanding customer service and very well organized and ready to assist me.

Susan F. on

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The people were nice and friendly and the truck was clean, but the windshield wipers were beyond useless. The right windshield even fell off while I was driving. I had to stop and buy new wipers because I couldn't see anything. Not cool.

JAMES N. on

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I had made a reservation which they had no record. Need better communication from the central to outlying pick up spots. Also, when I returned the dolly at another location it showed that it was stolen, though I scheduled it as a one way rental. Of course, it wasn’t stolen as I was returning the equipment. Employee just laughed but had no explanation.

Emily N. on

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The lady working at the Celina Self Storage went above & beyond, she was extremely helpful & I appreciated how personable she was. I was having a really stressed day & it was nice to leave there with a smile & the uhaul in a much better mood. I would definitely recommend Shannon ( I believe her name was) she wasnt the owner, but an employee. She is one we all wish we had for an employee. Kindest regards, Emily Norton

Charles S. on

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None, great experience

Chris F. on

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Great customer service.

Donnie L. on

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Customer did not leave a comment.

Tracey D. on

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Can’t improve on perfection!

chris F. on

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Excellent customer service.

Richard C. on

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Ms Sherry was wonderful to work with. I would highly recommend to others that Sherry be their go to in the moving business.

lance M. on

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Mollie S. on

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Robert S. on

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The woman at this drop-off location seemed annoyed that I was dropping off my vehicle at my scheduled location. She complained that she did not have space and made it clear she doesn’t make any money from drop-offs. She even made a phone call to U-Haul right in front of me complaining about my drop off.

BETTY M. on

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Have the phone number of locations listed so we don’t have to stay on hold for unlimited time

Gail C. on

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Customer did not leave a comment.