I called them with a question about drop off, and it went to a call center. My name and number were taken, but no one called me back.Mark M.
Customer Reviews for Move It Storage Getwell
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was only one person working the facility (which is a storage facility). She was too busy then couldn't find keys, the truck was parked behind another one and she couldn't locate those keys. Not to mention the truck still had the previous rentals junk in the back and was filthy. The milage wasn't checked, gas wasnt correct. The attendant asked my husband and I to empty out the stuff in the back and put it in their dumpster (I said no, we were already running behind because of her) and then she said "Well I'm not U-Haul, I don't work for them" Absolutely do not recommend this location.Patrick H.
When I received the truck weed and Ashes dirt was all over the truck this was the worst experience I have ever experienced from U-Haul.The gas hand was almost on E this rating is a neverANGELA R.
The lady was very nice and professional once I picked up the truck forgot her name but will use in the future she made my day .THANK YOU MAMCHRISTOPHER W.
Sending A U-Haul Van To This Location Would Be LovelyBERTRAM B.
Customer did not leave a comment.MARTHA M.
Customer did not leave a comment.Christina M.
The customer service was awesomeLAWANDA M.
It would be nice if you picked up a truck with a full tank of gas. It can get confusing when you pick up a truck with a quarter of a tank & you have to stop to fill the truck up when you are in a hurry to start loading.Not to mention returning the truck & the drop off location wants more than a quarter of a tank of gas.COLUMBUS C.
Customer Service was great but I was charged over $60 and only went 5 miles. And then I took a picture of the fuel and how it was not full and was charged because it wasn't full. I would not recommend but thanksALAINA B.
Customer did not leave a comment.WILLIE M.
Actually have the equipment that you charge me forGrant V.
Customer did not leave a comment.EDWARD M.
Very nice peopleDarrin P.
The rear left tire was low on air. The message continued to remain on the dash even though I attempted to fill the air with sufficient air,so there might be a malfunction in the dashboard.KIMBERLY T.
Customer did not leave a comment.Monica L.
No improvement needed everything was professionally handle clean vehicle ran perfectly fine no issues during transaction of movement return went perfectly paperwork was presented professionally. Every person in the office work together to to assist me as a familyULRICA M.
Have trick available at the time the customer reserved it for. My location and time was changed at the last minute, after I paid for services.JOHN S.
Customer did not leave a comment.Keisha A.
they were very friendly and accompanying. A good experienceMARINA D.
Customer did not leave a comment.Trevor F.
I was charged for 2 Dolly's and 2 dozen furniture pads and they were supposed to be in the truck when I picked it up but they weren't. I was not given a refund for the items even though I told them at the counter I never received these.CHRISTOPHER C.