Customer Reviews for Mr Happy's Mercantile

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mr Happy's Mercantile

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Thomas T.
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Ok,good

keith R.
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Customer did not leave a comment.

Bonnie H.
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Customer did not leave a comment.

ricky C.
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Great location in a truck U-Hauls prices are a little high

Windey A.
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Horrible pick up experience

James N.
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Well this location was 44 minutes away from the original location which was about 10 minutes away. I was originally scheduled to pick up at 8:00 am then after the change of location was notified that I couldn't pick up until 10:00 am. So besides an extra hour and a half drive round trip versus a 20 minute round trip I had to push the pickup time back by two hours. Once I got the the trailer lights were not working so had to wait on that to be repaired also.

Ashley D.
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The uhaul broke down and I was not given a full refund or refunded for the gas I purchased for the uhaul. Roadside assistance didn't answer or respond in a timely manner to switch out the broke down uhaul for a running uhaul. Customer service over the phone was rude and unhelpful. I was forced to slowly drive to a different uhaul location and then an entirely new truck which I paid in full for. The I was charged full price for the uhaul that broke down on me. The field manager gave me a partial refund after charging me full price for a unmaitenenced no air-conditioning run down old truck.... I will not use uhaul services again. I have called over 5 times requesting my funds back this has been a huge inconvenience and a expensive headache.

Florence P.
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UHaul Rep at the location was fantastic! Kudos to him, everything went smoothly and would definitely recommend!

Rex H.
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Old truck. Cost me a fortune in gas. Randy was amazing. Excellent knowledge and customer service.

Billy W.
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Two very good U-Haul dealers.

GERALD M.
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Rob and Terry were awesome. Very friendly and very helpful. Good experience.

Bill W.
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Fantastic service, very helpful, friendly people.

Anthony P.
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He was nice ,,, the whole rental experience was terrible! I will use & recommend a different company.

Robert T.
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I go out of my way to patronize this location because the owner is so personable and efficient. Great experience.

Barry S.
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Very nice gentleman-Randy. Helped me save $100 on total cost of truck for a a couple of issues. Thank You!!!

Douglas M.
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Customer did not leave a comment.

Stuart G.
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Customer did not leave a comment.

Monica P.
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Customer did not leave a comment.

SUZANNE S.
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Very happy with customer service and overall experience

Thomas J.
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These were some of the best guys I've ever dealt with and I would rent with them again.

Brian B.
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Customer did not leave a comment.

JANE M.
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Customer did not leave a comment.

Sathaphone P.
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Great service and very helpful !

Jane M.
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One of the employees was helpful and efficient but the other one was not wearing a mask.

JEFFREY A.
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Good people and great service

keith R.
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Nothing at this place. This place was fast and efficient

Lauren F.
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Customer did not leave a comment.

Victor D.
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I had to pay weekend miles on a Monday and it was a lot of money ,

Gilbert D.
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Customer did not leave a comment.

cordell N.
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Employee was very knowledgeable, courteous and helpful.

matt S.
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Randy is really cool...

Gregory K.
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Customer did not leave a comment.

Leslie D.
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We received excellent customer service by a very courteous and professional man named Randy. I will highly recommend this place in the future.

Eric O.
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Customer did not leave a comment.

Carol S.
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Staff member was very helpful and professional! Not his fault, but one of the side mirrors on the truck we rented did not function properly and was basically useless.

Daniel M.
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Customer did not leave a comment.

RICHARD M.
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Customer did not leave a comment.

Marcus S.
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goood

Donald J.
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Very nice man,

matt S.
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Thanks to Randy who is very personable....

MICHAEL L.
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Customer did not leave a comment.

Jennifer R.
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Robert was especially friendly.

lance M.
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Customer did not leave a comment.

Kerri B.
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Customer did not leave a comment.

Luis S.
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The service the gentleman provided at Mr happy was the best I have ever received from any uhaul location. Robert was very enthusiastic, happy to help and tried to make my experience the best possible.

JAKE G.
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The employee was very helpful, got his district manager on the phone, & I was refunded the &119.00 that the Hemet office had over charged me.

Robert T.
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The only problem with the experience is that there isn't a rating above Excellent. Robert was friendly, courteous, knowledgeable and made me feel like a valued customer the minute I entered his shop. Upon returning the trailer, his staff member came out and unhitched without being prompted. I can't say enough good things.

Andrea S.
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Service was awesome. Thank you.

David A.
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Best rental experience I've had

Jim J.
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Dealer was prepared for me, He was very pleasant and courteous. He hooked up the trailer and got me on my way efficiently, then took care of me when I returned.

Fong V.
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Customer did not leave a comment.

Patrick B.
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Customer did not leave a comment.

Suzanne A.
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Be as kind and caring as you were for me.

Craig O.
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I made a reservation on March 27. The pick up was to be April 14. On April 13 I was directed to a different location 20 miles away to pick up my trailer. When I got there there was no trailer! I had to drive another 39 miles up into the mountains to pick up the trailer. Your world up taking me over 4 1/2 hours of my own time to do so. Totally unacceptable!

gabriella G.
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Customer did not leave a comment.

Dennis M.
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Customer did not leave a comment.

John G.
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Customer did not leave a comment.

Charlene H.
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Customer did not leave a comment.

John Y.
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Handled very well considering he did not know the terms of the contract I signed and it did not say on the paper I was given with the truck. They wanted to charge me for and late return and over millage. It had just turned daylight saving time and the returning shop did not know I had 60 miles included.

dan C.
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Great service

MIKE C.
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Robert is great always makes life easy thanks again!

BARBARA S.
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The truck leaked water all over my stuff. I'm very mad

Viengxay T.
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The owner of this location was very nice and friendly

SHAWNA M.
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Customer did not leave a comment.

Jacob T.
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Customer did not leave a comment.

VICTOR F.
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Nothing.

ESTHER B.
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They are awesome, very accommodating for pick up and drop off. Excellent customer service!

ESTHER B.
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very nice.

Michael R.
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Absolutely nothing, all was expedient, courteous, friendly and finally, local. Very pleased.

Marty P.
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Customer did not leave a comment.

Dorothy L.
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Nothing. Couldn't have been better

No reviews have been submitted for this location.

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