Customer Reviews for Munchies Express

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Munchies Express

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Edward Z. on

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Customer did not leave a comment.

Michael F. on

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This rental location overcharged me and did not fix the situation after being confronted and telling me they would take care of it. On top of that the van was dirty and the customer service was horrible! Stay away! Rent from a different location to save yourself a headache and money!

Joe L. on

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james M. on

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John W. on

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I dropped off the truck when the location was closed, so I didn't have interaction with them.

Emidio R. on

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Travis G. on

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Good job, crew is helpful

Maria F. on

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cynthia S. on

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Marianne H. on

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People at location were extremely helpful. Excellent service.

Scott S. on

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Very professional do do business with in and out in a timely fashion and easy acess to pick up rental.

kim L. on

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ANTHONY S. on

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Tim B. on

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I was scammed by Tim bishop, and he stole my email.....

Colleen R. on

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I had a great deal of trouble with the app both checking in and returning the U-Haul. The person working at Munchies was very helpful and was able to help me get the U-Haul returned.

James S. on

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Truck was full of mud in the cab. The back of the truck was wet and sticky on the floor. Then the rental agent ask me about the mud in the cab, obviously they didn’t check or clean after the previous rental

Stacey N. on

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Very friendly customer service. Easy pick-up and drop-off. Van was acceptable (slight smoke smell; but that's due to rude people who smoke in the van).

Bryan C. on

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Convenient, however I dont understand why the clerk at this location needed the hard copies of my Driver's license and credit card? Dont make me do this twice; during online booking and again at the retail outlet! You should be more efficient at this.

David C. on

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Couple who runs the store are nice. Van was slight smokey smell. Need to penalize drivers who smoke and desantitize van better.

Jeffrey A. on

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Very friendly and efficient service

JOESPH G. on

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Truck was nice to drive,excellent condition.

BRENDA L. on

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Frank S. on

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Ryan H. on

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I originally ordered 2 dollies to go with my uhaul truck. They were not put on the truck and I had to go back to get them. When I arrived they only had one on site. I took the one, but was still charged for two.

Joseph S. on

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Matthew P. on

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I was told if I returned the truck by 830 on 7 21.iwouldnt be charged for 7 21 ...I returned the truck at 830 on7 21 his return time was 1103...I got charged for a day I did not use....I would like credit for that day... not happy!!!

Kathleen K. on

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The person didn't know what the process was - we waited 20 minutes to be checked in and 20 more when we returned it - I would not recommend this location -also they charged .69 cents a mile which is a price gouge if you compare to other places

vishal K. on

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truck is very old . Not working power staring . Very hard to drive that truck . We get before some time and that time we get like a new truck. But this time is very bad truck he gave me . Now next I be checked first to drive a truck .

Nathaniel H. on

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First of all, the employees didn’t even understand how the self-rental truck share works. The first person I spoke with wouldn’t give us the key right away and I had to convince him - he was nice about it at least. But when I got back with the van, some women met me outside, didn’t even introduce herself, and stood outside the van waiting for me before I could even park it. I had to ask her if she worked there. She said yes and then took the key and went inside. I followed her and explained that I needed to finish checking in the truck on my phone. She wouldn’t responsed or give the key back. She just kept asking my name. Finally I had to say “No - I am going to check the truck in myself and I would like the key back now please.” I then went back out and checked it in and returned the key. I felt like she was trying to force me to check in with her to manipulate the charges or something. I found her very rude. If this location wants to continue renting U-Hauls, the need to understand how truck share works. I use it because I don’t want to deal with rude people like this. I will never go there again - which is a shame because it’s very close to where I live.

Raymond W. on

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Really this place was good, I also had reserved a pickup truck to pick up at another location, but there wasn’t a pickup truck to pick up. The website obviously didn’t match what was in stock.

samantha M. on

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This location was awful. Waited for a half hour . She could not figure out how to do the return. She was taking walk in customers before completing my service. This is also a gas station //store.. just terrible.

Michael L. on

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Customer did not leave a comment.