Customer Reviews for Muni Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Muni Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Sean W. on

Rating:

Customer did not leave a comment.

Carrie B. on

Rating:

Customer did not leave a comment.

Mark W. on

Rating:

Truck was dirty when I picked it up, no big deal. Whoever, your STUPID app wanted to charge me to return it dirty. Also, If there is a really person trying to check me in, don’t force me to use the app. If MY data, not yours.

Marcia B. on

Rating:

Your website should highlight where help can be obtained to remove the car dolly. The personnel should know where a truck with dolly could turn around safely. I am 67 and have not the upper body strength to pull down the ramp. I bent the wheel well on the dolly. We can learn from our trials. The manager went above her training to help me resolve the problems. Customer service training could help her avoid difficult circumstances. I appreciate her help and kindness.

Darrell G. on

Rating:

Customer did not leave a comment.

Martin H. on

Rating:

Customer did not leave a comment.

Arvel B. on

Rating:

While this location is a little out of the way, the staff was super helpful and friendly. Very easy return.

Jeremy R. on

Rating:

Staff was great!

Kayla B. on

Rating:

Customer did not leave a comment.

JOHN L. on

Rating:

Nothing more than what was done for me. Everything went like clockwork. My congrats to all your team. Thanks

christopher A. on

Rating:

The lady was very helpful and understood my situation. She was quick and easy to work with. Would definitely use this business again!

Anita T. on

Rating:

Customer did not leave a comment.

candy N. on

Rating:

Awesome.

Deborah B. on

Rating:

Very clean, friendly, efficient. Vehicles are parked a block away.

Margaret K. on

Rating:

Customer service could use improvement. Her demeanor was condescending and curt. We were told that we would not get credited if we returned the equipment early so we needed to be accurate. We have rented equipment from several locations in the area and this is the only one who did this. We won't be coming to this one again.

Andrew J. on

Rating:

Customer did not leave a comment.

Sara L. on

Rating:

Customer did not leave a comment.

on

Rating:

Customer did not leave a comment.

Tony H. on

Rating:

Customer did not leave a comment.

Teresa S. on

Rating:

Customer did not leave a comment.

Ryan O. on

Rating:

Customer did not leave a comment.

Taenia H. on

Rating:

This is a storage facility and they did not have access to the dolly that I reserved and I had to go to another uhaul dealer to retrieve it

Curtis L. on

Rating:

Customer did not leave a comment.

Beth L. on

Rating:

Customer did not leave a comment.

Victoria V. on

Rating:

Customer did not leave a comment.

Christine S. on

Rating:

The window on thw uhaul was very dirty. The car was sweet and friendly but was not aware of certain things she should have been. For instance ahe was not aware U haul accepted Amex. But overAll my experience was a good onw

Lynda B. on

Rating:

Customer did not leave a comment.

CHIP B. on

Rating:

Customer did not leave a comment.

Debbie A. on

Rating:

Customer did not leave a comment.

Rachel B. on

Rating:

The service was great. I was asked to change both my pick up and drop off locations. I was able to do the pick up, as it was not very far from the one I had chosen. However, returning it 150 miles from my destination was unreasonable in my opinion. That being said, I really enjoyed working with Uhaul and will do it again in the future.

Greg H. on

Rating:

Customer did not leave a comment.