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Prince J
Customer Reviews for Davids Variety Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I drove 21 miles during my rental and I added just over a gallon of gas to bring the fuel back to where it was. They charged me for a 3 gallon refill which is not appropriate.
Joel WThe merchant took photos on their personal phone of my personal information without my consent (license & debit card) due to having a “bad experience with Mexicans lying about their identity” basically another typical racist/bigoted establishment making up rules as they go due to personal beliefs
Leah PFirst if all, we ordered carts and trolleys that were not in our truck. We paid for things and got nothing. The location of the store had nobody there. We had difficulty opening our box for the key and when we were told to enter the store, we couldn't. The store was locked and nobody was there. So we kept struggling with the beat up old key box tumblers until it worked. So how do I get my money back for the carts and trolleys I prepaid for but never received?
Anthony SThis drop off location was great. We had some changes in plans after pick up and it was difficult getting the drop off location changed. My last assigned drop off was 602 S Main. They had no room and thankfully redirected me down the street.
steve jThey hooked the trailer up incorrectly and forgot the moving blankets. Allso after i went back for the blankets was still missing one blanket. Chains were not crossed and were two low to ground about one inch from the ground. I had to fix this before leaving. If i did not know what i was doing it would have been unsafe.
William PHad to go to 2 different locations because 1 store was closed other the person that had the keys was out but had reservations for times
Ethel DPickup and drop off were both super smooth.
Aaron C- Store representative was very helpful - Vehicles on the staging area were well parked and clean
Luis VSuper friendly and easy to work with. Great experience
John BI rented a truck and put for pickup and drop off in the town I live in and it sent me 30 miles away so the miles I prepaid for were up instantly and it sucks
Tyler DEasiest rental I ever did
Donnie KQuicker check in.
Kelly EExcellent service
Richard LThis is the ONLY U-Haul facility I will ever use, ever again! The storefront is AWESOME, ended up walking out with $150 worth of really cool stuff for 50 bucks!!! The owner's wife n supercute puppers took care of us there and the owner took care of our rental, took the time to explain everything made sure that we knew to take pictures of everything, top to bottom, inside n out, before n after, so we would know and have proof that we took care of it, bc he said that gas gets charged $6/gal and ppl will siphon it. AND, he didn't try to hit me with 2 days just bc I was dropping after hours. Just an awesome guy, awesome wife and awesome dog!!! If you need a rental and you're in NC, get it from this fantastic couple and their dog!
Dawn C