This was the most stressful moving experience Ive ever had. First, the location that I reserved the truck at no longer had any available trucks when I arrived. Then I checked my reservation and it switched my pickup location to a different place. When I got there I tried to do the mobile pickup because the place was closed. When I tried the mobile pickup, it said my reservation had expired WTH. So I had to set everything up all over again and I had to drive an additional 20 miles to pickup a truck. I drove a total of 45 miles and spend 1 1/2 just to get a truck. The people that were helping me move had been waiting for 2 hrs before i was able to arrive with the truck. I normally don't complain but this was a horrible experience.
Customer Reviews for My Favorite Storage
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Testimonials from recent customers of My Favorite Storage
The computers was slow
Ten foot truck drove exceptionally well. However, a 545 mile drive was made tougher because vehicle was not equipped with cruise control. Also, the wooden rails in the cargo area had no tie-downs to secure the load. We purchased these at Harbor Freight. Everything else was exceptional.
The electronic option did not work. I didn't get the lock code. Luckily owner showed up but then I had to resubmit all info. So much for saving time. Please fix the process
Uhaul overall terrible service
If Uhaul changes my pickup or drop off location, extra mileage should be auto added.
This place is very accommodating. Very friendly. And is willing to help with any matter. We adored this family ran business location.
They were awesome.
No complaints.
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