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JOSE V
Customer Reviews for My Shop After Hours
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks
Hkawng DHelpful and friendly
Maria CThe lady and gentleman there were extra friendly and a pleasure to deal with at the exact time I picked. They were the best.
Fernando SExcellent customer service. Courteous and very knowledgeable.
EDDIE RI would hesitate to recommend this location. Just not what I expected from U-Haul. It may be worth management screening their franchise locations. The moving folks we used were the worst we have seen through U-Haul. I have used moving crews at least 5-6 times. We have more to move and will not be using this crew, the Speedy Amigos, ever again. I had to buy a new chest freezer because the movers set the freezer on the power cord. The appliance technician said the cord shorted the power supply when we plugged it back and fried the control panel. It was plugged in and working when the movers arrived. We tried to tell them that it was too heavy, and we needed to unload it, but they insisted they could handle it......what a mistake! Cost us $800 to buy a new chest freezer from Lowe's. U-Haul has really lowered their standards, Very disappointed.
Mark EVery friendly and answered all my questions.
Marina GI was running a few minutes late and My Shop After Hours U-Haul was still willing to wait and accept my return of my rental. Thank you.
RENE RExtremely satisfied by the customer service that this place provided. Definitely will return to them.
Joseph G