Customer Reviews for My Storage Plus

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of My Storage Plus

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Dustin H. on

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I was charged for two days but only needed the trailer for one day. I had no choice but to pay for two days. They couldn’t change it in the computer

Ryan S. on

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The mirrors do not move. As a result, I was completely blind on the right side, absolutely unacceptable. Those mirrors need to be able to adjust

mark B. on

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location as closed at 10am on a business day - left contract in drop box - took several calls with U-Haul rep's - to get the return of the trailer resolved - very poor service. Actually - unacceptable!

kshera M. on

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very good and excellent service.

Derrick F. on

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Jorge S. on

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William S. on

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William S. on

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Beat service I have ever received when renting a truck. The staff went above and beyond. The lady at the front counter was so helpful. I took the truck to Load and when I came back to get the trailer, her husband had arrived to help us load. A+++

TAYLOR A. on

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The uhaul representative provided us with the wrong information of renting a uhaul in-town versus one way, stating that we WOULD be credited the amount for the unused mileage for a one-way trip. Thus, we went to a different location to drop-off the uhaul and was charged double the amount for mileage we did not use. The second location stated that we would NOT be credited the remaining balance/amount for unused mileage as the new total was a flat rate charge. We ended up going back to the original location to return the uhaul and the representative seemed uninformed of the uhaul policies and did not acknowledge her error.

roger E. on

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Jamall W. on

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JOHN M. on

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DAVID C. on

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Well done. Went very smoothly and staff was very helpful.