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Christopher R | Overall ExperienceCustomer Reviews for Newberry Mini Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Perfect place for storage. Not only is the place in a secure and safe area, but the manager is so friendly and the most helpful woman to deal with. I definitely recommend using Newberry Mini Storage.
Glenn J | Overall ExperienceI've been there more than 7 years and never had an issue. Well maintained and as good as it was when I first started it has only gotten better.
DAVID W | Overall ExperienceExcellent facility and great communication
Dino M | Overall ExperienceStruggle to gate gate code for access to the storage facility. Took 4 days after move in date to get access.
John M | ReservationWhen we arrived , waited for storage to open. When no one showed up in an hour, tried calling several times. No one answers and no way to leave message. Had uhaul. Got another storage. Tried to cancel
Deborah A | ReservationThe system made it easy to reserve the unit but when it came to doing the agreement it showed a different price and when I call uhaul it could tell me and said they would have them call me they never
Jason S | ReservationMonika was excellent to work with and we would recommend this storage unit to others.
DUANE D | Overall ExperienceWe were unable to use this location because no one was there and voicemail que was full. Was very disappointed.
Delores H | ReservationWent to the storage unit on reserved day and no one was there. Called all phone numbers available and got no answer. I called uhaul and they transferred me too another storage unit company. Refund me!
JONATHAN P | ReservationMonica was very helpful.
Privacy R | First ImpressionsGreat storage area. Well kept and management is very responsive.
Privacy R | First ImpressionsFloor A little dirty but door in good working condition and easy to access.
Privacy R | First ImpressionsI ended up not going there as they did not take equipment returns. The manager called me, very polite and concerned.
Privacy R | First ImpressionsMonika was awesome. She went above and beyond. I would definitely recommend her facility. Superb customer service. Faculty was nice and clean.
Privacy R | First ImpressionsMonika was such a pleasure to speak with and to set up our storage needs! She helped to find the unit size we needed and personally followed through with the set up and processing!
Privacy R | First ImpressionsClean and monika was helpful and pleasant to work with
Privacy R | First ImpressionsMonika made everything quick and easy! Very responsive and great customer service!
Privacy R | First ImpressionsWas not able to use facility. They did not honor the free one month rent and did not have the room size that was reserved. not good
Privacy R | First Impressions