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Jalyn A
Customer Reviews for N&B Auto Sales Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is a small satellite location (dealer) but they had the trailer I needed and everything went well both taking out and returning the equipment. They have no accessories or boxes but I had my own. I’d use them again.
Ed GThe back rolling door was very hard to open, close, and lock.
JANET FNA
JANET GA way to rent hand truck or dolly as well with self service/truck share 24/7
Jennifer SThat was the worst place I have ever been to. There was NO customer service and there was no way to call them because their phone line is not working. The man that finally came to the door told me to park the trailer in the grass area next door. He did not help detach the trailer, which was the largest trailer and very difficult to detach when not parked on a level parking lot. He said "she will email you the paperwork later". I did NOT get the email and had to call Uhaul to finally get the returned receipt. This was not my first Uhaul rental so I know that you all have great representatives so this is the "one bad apple" in the bunch. I wish you all would remove them from your franchise so that they do not ruin your reputation from other customers. I left that store ready to never rent from Uhaul again know that you all have much better people at most of the other locations.
Dexter VGreat Location 🤗 👍
Rokeena MThe equipment is parked in a grass lot next to the used car lot and can only be accessed by driving down the sidewalk. The car hauler was parked the wrong direction and had to be turned around by hand and was very heavy.
Mark AThe Truck needs alignment
Abdulnasir AThe lady that helped me was very nice and pleasant to work with Thank you
Jeffrey PStore looks like a closed business .If not for trailers parked on a hill next door I would have not found it. Staff was very helpful and pleasant
Christopher SGreat service by attendant
Noel CTo extend the time by two hr its to much to pay $57
Jose Vthe app for final pickup is very hard to manage
John MAll good
Walter VHave a dolly a available.
Chad RThe app used to pick up Truck is to difficult .
DERRICK DA big thanks to Layla (found the trailer) and Lesli Marie (handled the pickup). Top shelf service from both!! Thank you!!
Richard HLeslie Marie was the best!
Clayton I