Customer Reviews for Napa Auto Parts #084

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Napa Auto Parts #084

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kirsten R. on

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Curtis M. on

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nothing to inprove on. good overall experence.

Bill C. on

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Excellent service.

Brooke D. on

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Returned the car saturday night and they never checked it in so we got emails saying it wasnt returned and we gassed the car up to the 5/8 mark which is where it was when we got the uhaul and they said it was o ly at a half. They are liars and unprofessional

Shawn A. on

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Scott G. on

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Scott G. on

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Jennifer C. on

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They did not process me turning in my Uhaul vehicle.

JAMES T. on

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Jennifer C. on

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Bradley L. on

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Bruce M. on

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Jenni W. on

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Jeff L. on

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Samuel A. on

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Richard O. on

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Location was hard to find. Map App directed us to wrong location.

Barry A. on

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30 miles away from where I wanted to pick up. Thanks but no thanks

Jim B. on

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Made my turn-in easy and professional.

William L. on

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Gentlemen working was a little apprehensive to help at first. Had to really ask directly to get some help.

Lester J. on

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Jim B. on

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If all UHaul centers were run like this one, I might keep using UHaul. My pick up should have taken the same three minutes the return did at the counter. Professional, grateful, and courteous staff at this location.

Rees G. on

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Preston T. on

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brian H. on

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Levi J. on

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Richard C. on

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The clerk, Mr. Layton Griffith was very slow with the computer and asked me for all of the same registration information that I had input online. The online “check-in” did not save me any time. Very slow, and the overall customer service was very poor. Mr. Griffith did not walk out to the trailer with me. I was on my own for both pick-up and return. Very substandard service.

Geri H. on

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I reserved and confirmed a 20 ft truck and was given a 15 foot truck which wasn't big enough.

Roland S. on

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DARREN L. on

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David N. on

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Axel Z. on

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Aaron R. on

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STEVE C. on

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Karl A. on

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I liked being able to drop equipment off after hours. This location is tops.

Carl A. on

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Steve G. on

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Darren L. on

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Camie S. on

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Loved the online drop off option - very easy to use!

darren L. on

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darren L. on

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brennan Z. on

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jenny G. on

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todd B. on

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Get rid of Tom at store on 34th and wall in ogden, worst experience that I have had at uhaul,, not morgans store fault, told my reservation was cancelled, charges we not correct no return calls from managers. had to go out of my way to do business with uhaul . Wont happen again replace staff at the Ogden 34th street location, they have no customer service.

DANI J. on

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RICK O. on

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darren L. on

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Steven W. on

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Convenient location. Thanks!!!

dave O. on

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Washer fluid froze up, not the one rated for -20