Customer Reviews for National Self Storage Bloomfield

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of National Self Storage Bloomfield

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Shanna M. on

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Customer service was fantastic!

Marcedes G. on

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Customer did not leave a comment.

Carolyn Y. on

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Make it easier on the customers and stay responsible for whatever is required. I was not informed previously that my 2 dozen blankets and my furniture trolley that I paid for in advance online were not available in the first location that I picked the U-Haul up at, so I was told to go to the next nearest U-Haul location to pick them up. According to this first location, the 2nd location was supposed to have contacted me days prior to inform me of this, and that was not done. I had a screenshot of my order and the order number, just in case. When I got to the new U-Haul location, they not only couldn’t find my order in the system for some reason, when I looked at my order on my phone, my trollies and blankets that I 100% ordered and paid for were gone! Eventually, I got what I paid for, but there was so much going on between the two locations blaming each other that I got stuck in the middle. It took me 2+ hours to get sometime I booked and paid for in advance. I don’t know if their system is to blame, or the locations themselves, but it left a very bad taste in my mouth and I’m upset that it took this long.

Elaine C. on

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Andrew M. on

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Bilal A. on

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Laura C. on

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Angela was rude and very unprofessional at her job. I will never send anyone to National Self Storage on Old Telegragh again. What a joke of a crowd working there!

EVELYN M. on

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Robert C. on

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Angela was great. Super friendly and helpful. Even opened a few minutes early since she knew I was on a tight schedule.

Jesstina F. on

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Benjamin I. on

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Instructions on drop off here was not very clear, very small parking space for the rather large truck i had dropped off

Hector R. on

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Excellent customer service and fast!!

Larry S. on

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Angela & Luanne were amazing. Came in a few hours before my reservation, explained that it would really help me out if I could take the truck early and they were receptive to my proposal. A few minutes later I was on my way. They were very pleasant, helpful and I got a refund on my deposit. Excellent location.

Edward C. on

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The truck that I requested online was not available at the location so instead of one trip, I had to make two trips.

John D. on

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Very efficient and helpful staff.

RICHARD M. on

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great place to rent a truck.

diana K. on

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Donald leigh K. on

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Cleaning fee is to much

Duane F. on

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James S. on

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I feel I was taken advantage of with this rental. Started with a full tank and drove the vehicle a total of 16 miles. Gauge had moved off of F, so I put in gas to fill it back up. I stopped when I hit 4 gallons and $12 then was shocked to see the gauge go was past F. I asked the U-Haul rep for a refund when I returned the van as they knew I only drove it 16 miles and I showed them the receipt for the 4 gallons and $12 in gas. They blamed the gas gauge - which is a total scam and avoidance of responsibility. I will NEVER rent from that location again! U-Haul should stand behind the vehicle and its components and not blame a faulty gas gauge and essentially screw the customer.

Veronica P. on

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The representative who assisted me was very polite and friendly. She made me feel welcomed and show that she appreciated vmy business

Mavis P. on

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joyce W. on

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Jacob R. on

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Pam B. on

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Perfect customer experience.....

Jeremiah S. on

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LJ K. on

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Robert L. on

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Brian C. on

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Rob D. on

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I was allowed to reserve two furniture dollies online, when the store only carries one. They checked the uhaul system and sent me to another location for a second furniture dolly, that location didn’t have any either.

Kari Z. on

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I love the company and you were great with your trucks and I moved in soon as possible into my apartment

Adina T. on

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Customer did not leave a comment.