Customer Reviews for Neil Coggins Enterprises LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Neil Coggins Enterprises LLC

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Kristen J.
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They were not prepared for our arrival. They had to find our rental supplies and put them in the truck. This location does not have any moving supplies to purchase. They were very friendly and answered our questions. Later we did discover the dash lights went on and off while driving in the dark. I assume there was a short in the wiring or a fuse problem, otherwise no problems experienced with the truck.

STEPHEN O.
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Michael M.
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Michael M.
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Willis D.
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James K.
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Cynthia G.
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LISA A.
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marcell E.
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Christopher W.
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Location and service was great. Staff is very professional. However the truck I rented had an issue with the transmission which mad it shift very hard into gear, jerking very hard when it went into gear. I told the rental company about this issue.

Dorneisha T.
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paul C.
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Check operation e.g., rear overhead trailer door failed after initial load.

SARITA M.
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Dylan H.
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We were called the evening before our pick up from Laplace LA that they have no trucks and we had to drive 30 min away to this location to pick one up.

Carmen B.
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Thanks Dilan from Luling location.. very helpful.

David M.
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Need more larger trucks my son had to go to neworleans to rent a truck also

Moneek L.
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I would not recommend UHAUL as a whole. I reserved the Uhaul to be picked up at 7am and was unable to get the truck till 9:30am. The process was ridiculous. I hated the experience. If there is a next time I will pay movers to do it for me. I'd rather pay extra then to go through the Uhaul experience again!!!! Thumbs down ALL the way. The only thing pleasant was the Hispanic man that stepped in for the owner who was not there.

Michael R.
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Nicole M.
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My experience was great!

Earl M.
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Convenient and close to my home.

Eric N.
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None of the items I rented were in the back of my truck that I paid for. I rented my truck well ahead of time and paid for these items that I desperately needed to help my move but weren't there. Also the app was not very user friendly took me a total of 45 minutes from the time I pulled up until the time I drove off with the truck. The app often didn't work or forced me to start all over. Then took a total of 15 minutes to verify me.

nadine L.
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JC L.
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Ernest P.
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Wayne D.
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Thank you. Good doing business with you.

Jaime E.
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The staff was very helpful in getting the Uhaul truck checked out. Thank you

Michael M.
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Michael M.
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Michael C.
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Michael M.
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Michael M.
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Michael C.
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Michael C.
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Deborah H.
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I was just charged me for fee then I returned the truck and nobody was there to earn the money very upset

ATHAMS D.
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Excellent benefit for mobile pickup. Equipment was maintained however the interior compartment needed some work. Although no trash or debris was present, the interior was dirty. Had to personally wipe the seats and dashboard to be comfortable with my 880 mile trip.

Tiffinie T.
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The process was easy and efficient. Dillion was very helpful throughout the entire rental process.

Clark H.
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Jamie G.
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Walter C.
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I rented a tow dolly. Used it and returned it 4 hours later. Let the attendant know I returned it and today, uhaul charged my credit card for 2 more days! The attendant never checked it back in! Now it's going to take 2 to 3 business days to get my damn money back!

Michael Y.
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Only problem I had was the owner forgot to return my DL to me it was two days later when I discoved it. I think he could have called and let me know. I had to call him when I discovered the issue luckily my brother was able to retrieve it for me.

Howard G.
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Great job turning in equipment

Michael M.
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Shelton B.
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The tail light bulb was out on the trailer right side

eric C.
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extremely helpful and a major help, even though i haul heavy trailers all the time.

Michael P.
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The staff was outstanding. The young man who waited on us was very willing to help us in any way. Truck was dirty in and out with lots of dings, dents and scratches. Transmission shifts really hard and down shifts so hard it feels like someone hitting you from behind. Brakes grab. Other than that I got the job done with the equipment.

Vickie S.
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The gentleman there was very friendly and helpful, and covered all the how-to's on the trailer. Highly recommend this location.

Gwinette P.
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All very good

Dwayne M.
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Office area is a dated and very old and dingy.

Joyann M.
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Needs more parking. We had a 26 ft and trailer and we were just able to pull off the road

Jen G.
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The 3 dozen blankets I had ordered were not in the back of the truck, which made me have to go to another location to get them. I did not need that when trying to move. I had movers waiting on me.

Michael M.
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Michael M.
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Michael M.
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Jim B.
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Julie P.
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Nick F.
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James M.
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TERRI L.
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They forgot to leave us the dolly we ordered which made our move a lot harder. Then I was scared to take the truck scared I would be charged for the missing dolly. Had to be on hold 45 minutes sitting in this dusty parking lot before 1800uhaul ever picked up.

Kris G.
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Kristie S.
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Terry P.
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DEAN T.
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All was ok!!! Thanks

Daphnie B.
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Melissa M.
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Michelle D.
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Patrick F.
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Clean the truck.

Paul M.
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Kevin K.
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I experienced no issues during my rental process. The pickup location worked with me to accommodate my special needs. I would recommend this location to my friends.

angela S.
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Mike C.
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Owner of the location never entered my reservation on the computer. Spoke to him FIVE(5) times about the rate. Had to wait for him an hour, because the office was closed for lunch, when I told them the time I was to be there. Rates were SEVEN(7) times MORE expensive than quoted!!! HORRIBLE EXPERIENCE!!!!

Leigh C.
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I asked if I could rent for only 3 days instead of five and was told I would be prorated for only the days used. Then when I called U-Haul for answers when I dropped it off because I was charged for the five days I was told that's not how its Done and hung up on. Thanks but I'm not using your service again

Terry T.
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Nothing more. I used the App to do the return. No issues

Michael A.
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Customer did not leave a comment.

Laura P.
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Very helpful even came in early to help me unload my car off the transport.

Brett D.
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Service was prompt and professional.

Troy F.
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Customer did not leave a comment.

Steven B.
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Fix app. Wasted 1 hour trying to figure out where to drop of equipment

George P.
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Excellent service. Great location to maneuver in.

JANET L.
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tolly L.
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Dorothy S.
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Edward E.
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Closes at 4. Dropped off and left contract and keys in drop box.

martin D.
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Very nice people who quickly responded to uncouple the trailer I was returning!

joey J.
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joey J.
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james V.
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Kevin K.
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Very nice folks and well informed.

coby P.
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RASHAWN R.
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No reviews have been submitted for this location.

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