Customer Reviews for Nelson Oil of Munising

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Nelson Oil of Munising

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Briana R. on

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Sasha J. on

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I requested to pick up in Marquette Michigan but was sent to munising for a pick up. They tried to give me a 6x12 even though I requested a 5x8. I worked with them to change my reservation to the next Monday morning to pick up a 5x12 instead. They were very helpful although it took an hour to get the trailer reservation completed.

DON D. on

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Cynthia B. on

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Paulo N. on

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Cynthia B. on

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JEFFREY L. on

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I reserved my u haul for 9 oclock i showed up at 905 and was greeted by a rude man complaining that i was early that i wasnt supposed to be there until 10. Which i replied no i reserved the truck for 9 and the i recieved a message saying that the truck would be ready in morning. So he checked the computer and seen i was right and then he called someone and asked if he had his boat in yet. That the guy for the truck is here. He came back to me and said it wont be ready for another half an hour so my ride had already left so i walked across the street to subway and sat there for a half hour when i returned at 945 the guy seemed very aggitated and called someone again to say hes back and then i stood around and waited another half an hour for the guy to show up to do the paperwork for a truck that had been sitting there the entire time so i was supposed to get truck at 9 didnt get it till almost 11putting me way off schedule and my helpers had to leave and i had to do all the loading on my own making things very difficult

Nathanial W. on

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Carmen L. on

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Jeffery R. on

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JAMES L. on

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Gene S. on

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Tyler F. on

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Please open the shop's doors at the advertised opening time, as it opened about 20 minutes late on our pickup day.

THOMAS P. on

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nothing to improve, Tom always treats us good. Great service!

SUSAN D. on

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The whole experience was great!

Frank D. on

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Robin W. on

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Wonderful service

JIM R. on

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LESLIE W. on

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Robert P. on

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It was great. Charlie did a good job checking us in and out. 20' Truck was easy to maneuver. My wife and I loaded and unloaded in an hour on both ends. We saved nearly $4000 doing this job by ourselves!

BILL S. on

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William V. on

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Easy, quick. Pleasant service.

Jesse P. on

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Nelson's was great. They were nice and prompt, great group of people at that location.

Edward S. on

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Michael P. on

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I can't say enough how great this owner was. We lost our key and had to have a new one made. We were late with the return but he was so nice and understanding that it took a lot of stress off of us. I deal with a lot of business owners in the course of my job, and this man was in the top tier.

William V. on

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Easy to find. Extremely polite service.

Robert K. on

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My issue was with Green Bay district office, not the Munising pick up. In fact Tom at Munising resolved the mess created by Green Bay (Patty). I had negotiated a rate with Green Bay on March 27, which she refused to acknowledge. I had a printed copy of their email, but she wanted to see the email. I had another customer and Tom verify to Patty that the print out I had was authentic. Tom was great and would have gotten 5 stars. Patty in Green Bay deserved a 1 star,

Julie T. on

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Kelly H. on

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Despite my original reservation not being honored for pick up on the date, time, and location I reserved, Tom and Charlie at this location were more than helpful.

logan S. on

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