Customer Reviews for Neshonoc Sports

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Neshonoc Sports

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Ronald M. on

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The lady was very rude. They should not be renting U-Hauls. She knew nothing about the insurance options either. Just plan rude...

James W. on

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Customer did not leave a comment.

DEAN O. on

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Have someone on staff that is dedicated to Uhaul. We waited 45 minutes before we could take the trailer. (we hooked it up and tested the lights ourselves) The person who was qualified was too busy waiting on tables. It was the poorest and most frustrating experience at Uhaul and we been renting from them for years from all over the state of Wisconsin.

kathleen M. on

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Keith M. on

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Fire the agent. Was not trained. Told me to go elsewhere even though Uhaul told me to pick up there. Then told me to come back when owner was there... except had no idea whenn owner would be in, then later said owner was on a plane. Rude, obnoxious, unprofessional. Finally had another untrained person help her and was able to cobble the transaction into the system but could not print receipt or contract... did not know how. Will NEVER rent from that location again.

Shelly R. on

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There seems to be only one person who works there that knows how to handle the rentals. Only a place to pick up a truck, not ordered accessories.

Teresa N. on

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John S. on

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They just did not have someone with knowledge of the system and what to do. Thg eyes were very friendly and were trying as best they could.

Elizabeth H. on

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The Hours for pick up i asked for was 9 am. Uhaul said they open at 10 but the uhaul person does not come in until 11 am. This made my pick up time which was a hard set time of 2 pm in Fondu lac hard to meet.

Kelli H. on

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We were given the wrong truck, we were also supposed to pick our truck up at a different location which ended up charging for more miles that would not have been used if the original pick up location was available. I called customer service and after an hour on the phone , was told that it didn’t even look like the truck was returned yet, 2 days later. The gentleman I spoke to gave me his email and said I should contact him back after my card was charged , he will not reply to my emails, I will NEVER use or recommend U-Haul again, all of this extra unnecessary stress after being flooded out of our home

JOHN T. on

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edward W. on

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Brad H. on

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JOHN T. on

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Larry G. on

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Stephanie J. on

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We had no issues with dropping off the truck. The person at the service counter was extremely helpful and kind. It was also a busy time of day and he was by himself at the time, so he needed to help other customers as well as us (which we did not mind at all). The location is also easy to find and it was easy to find a place to park the truck. I would gladly recommend this location to a friend!

BRYAN R. on

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BRYAN R. on

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Tristan D. on

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jennifer M. on

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