Customer Reviews for New River Mail Box
(U-Haul Neighborhood Dealer)

32 reviews

47801 N Black Canyon Hwy   New River, AZ 85087

(602) 457-7904

Location Hours

  • Mon-Fri: 10 am - 4:30 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(602) 457-7904

47801 N Black Canyon Hwy
New River, AZ 85087

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4:30 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Michael F. 
Rating:
3.0

Customer did not leave a comment.

TROY B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD R. 
Rating:
5.0

Awesome

Drew S. 
Rating:
4.0

Customer did not leave a comment.

Guadalupe D. 
Rating:
4.0

Customer did not leave a comment.

DONALD H. 
Rating:
5.0

Customer did not leave a comment.

Cynthia S. 
Rating:
1.0

Hello,I am not sure how you calculated 1/8 of a tank when I put in 10 gallons and it gets 10 miles to the gallon, it was clearly at 1/4 full  when I dropped it off. We are moving our entire house from Anthem to Chandler and we will be cancelling our Uhaul order (with movers and moving dolleys etc..) and go with a reputable company. There is absolutely no way it was not at a 1/4 tank and getting charged for 6 gallons and a $30 fee is a complete rip off. I will be sure to let me mortgage clients know so they can avoid being ripped off as well.

Jason H. 
Rating:
5.0

Jennifer was very friendly and helpful. Great service and experience!!!

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Margaret P. 
Rating:
3.0

The location was ok for pick up and drop off in the area so a person would not have to drive in to town and back.

BENNET T. 
Rating:
5.0

Customer did not leave a comment.

LEO V. 
Rating:
5.0

Customer did not leave a comment.

Donald D. 
Rating:
5.0

UHaul sent me first To Carefree they had no idea so they then sent me to new river great people, 2 hours to pick up the trailer! What is this ? UHaul calmed they call me! Really ever heard of Spam? How about e mail or text? Two hours and 50 miles?

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Greg T. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

james B. 
Rating:
2.0

Was not well received at the office,laecture me on drop off at their site will never go this location agin

Ruben R. 
Rating:
3.0

The team there is easy to work with, and very friendly.

Michael L. 
Rating:
5.0

The woman that helped me was very friendly and fun to work with.

Darren J. 
Rating:
5.0

Customer did not leave a comment.

THOMAS L. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Christie S. 
Rating:
4.0

Customer did not leave a comment.

Don T. 
Rating:
4.0

Kind of cool New River has a u-haul. If you live in the area, makes life super convenient.

Karl C. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Al V. 
Rating:
5.0

Our experience was a happy one. We didn't have any problems.

Don S. 
Rating:
5.0

Excellent experience, Jennifer was awesome.

Terry B. 
Rating:
3.0

Location of trailer made it very difficult to hook up. My wife and I had to move the trailer by hand to position it to where we could hook it up. The lady at Uhaul was very nice, but in no position to maneuver the trailer.

joseph D. 
Rating:
5.0

Customer did not leave a comment.

Bob S. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
No reviews have been submitted for this location.

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