Customer Reviews for Newtons True Value

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Newtons True Value

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Pam B. on

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Have everything in the truck ready to go and the truck gassed up. We had to wait and gas it up and I had movers coming.

COREY L. on

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Mary W. on

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Brian H. on

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jim A. on

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Have the unit ready to go when you promised at scheduling.

Rob F. on

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If it hadn’t been for Nick coming in on his day off, we would not have been able to pick up the truck until the next day. He called me the day before to guide me through the process since the store was closed. The app wasn’t working for me, so he came and took care of it. Even though I called 2 days before to make sure I’d be able to pick up the truck since it was a holiday, no one else at the store told me we might have trouble picking it up. The truck we picked up was filthy- with roadkill on it and spills inside the cab and the back of the truck.

Erin P. on

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The store reserved and rented a truck to me with a broken lift door. All they had to offer was a smaller truck, or the size I reserved that was faulty. Once my spouse & I got it home to begin loading, we also noticed it had NOT been swept out prior to my rental.

Leslie C. on

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David B. on

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The staff is new to the U-Haul software and a little unsure on how it operates so getting everything filled out took a little time but they will get faster with experience.

Margene C. on

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Monica L. on

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Great experience! Made sure everything was hooked up perfectly before letting me leave!

Ken M. on

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julee J. on

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Mark M. on

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Alice S. on

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nothing

DARRELL B. on

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Very pleased with location. They took good care of us and we will be back when we need anything from U-Haul. Much appreciated! Darrell Bisel

Benjamin E. on

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Ronnie R. on

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Robert B. on

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Good service

Kelly W. on

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The only reason I would NOT recommend U Haul is cause of the HIGH cost to rent the equipment

michael jay E. on

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Jason K. on

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Nothing. Service was perfect and everyone was a pleasure to talk to. WAY better service than Vining rentals in town. I recommend everyone stay away from him and go to Newton's True Value.

michael jay E. on

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Dennis M. on

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David A. on

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Larry S. on

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Larry S. on

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jason S. on

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reduce paperwork. Renting a $50000 vehicle takes a fraction of the time to rent than that I spent renting a small trailer.

Jeremy W. on

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The Uhaul App needs a little work. I couldnt pick a drop location or have it changed

Connie H. on

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Newtons was open on sunday which helped greatly