Customer Reviews for Newtons True Value

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Newtons True Value

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Brett D.
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Customer did not leave a comment.

Brian K.
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Duane K.
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Ronald D.
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It’s all good

tara C.
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Customer did not leave a comment.

Pam B.
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Have everything in the truck ready to go and the truck gassed up. We had to wait and gas it up and I had movers coming.

COREY L.
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Mary W.
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Brian H.
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jim A.
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Have the unit ready to go when you promised at scheduling.

Rob F.
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If it hadn’t been for Nick coming in on his day off, we would not have been able to pick up the truck until the next day. He called me the day before to guide me through the process since the store was closed. The app wasn’t working for me, so he came and took care of it. Even though I called 2 days before to make sure I’d be able to pick up the truck since it was a holiday, no one else at the store told me we might have trouble picking it up. The truck we picked up was filthy- with roadkill on it and spills inside the cab and the back of the truck.

Erin P.
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The store reserved and rented a truck to me with a broken lift door. All they had to offer was a smaller truck, or the size I reserved that was faulty. Once my spouse & I got it home to begin loading, we also noticed it had NOT been swept out prior to my rental.

Leslie C.
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Customer did not leave a comment.

David B.
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The staff is new to the U-Haul software and a little unsure on how it operates so getting everything filled out took a little time but they will get faster with experience.

Margene C.
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Customer did not leave a comment.

Monica L.
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Great experience! Made sure everything was hooked up perfectly before letting me leave!

Ken M.
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julee J.
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Mark M.
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Alice S.
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nothing

DARRELL B.
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Very pleased with location. They took good care of us and we will be back when we need anything from U-Haul. Much appreciated! Darrell Bisel

Benjamin E.
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Ronnie R.
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Robert B.
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Good service

Kelly W.
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The only reason I would NOT recommend U Haul is cause of the HIGH cost to rent the equipment

michael jay E.
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Customer did not leave a comment.

Jason K.
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Nothing. Service was perfect and everyone was a pleasure to talk to. WAY better service than Vining rentals in town. I recommend everyone stay away from him and go to Newton's True Value.

michael jay E.
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Dennis M.
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David A.
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Larry S.
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Larry S.
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jason S.
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reduce paperwork. Renting a $50000 vehicle takes a fraction of the time to rent than that I spent renting a small trailer.

Jeremy W.
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The Uhaul App needs a little work. I couldnt pick a drop location or have it changed

Connie H.
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Newtons was open on sunday which helped greatly

PATTY H.
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Customer did not leave a comment.

Drew S.
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Mya L.
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This is a horrible location to rent U-Haul from, they were rude, didn’t know how to rent or return U-Haul and they tried over charging me I will not rent a U-Haul from them again!

jennifer M.
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Customer did not leave a comment.

rick R.
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Berneta S.
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Thank you

Autem R.
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Get better trained employees so the wait isn't so long.

Herman W.
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Cab had pet hair everywhere. I had truck for seven hours and was charged twice what I was quoted on the web site.

Rusty W.
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I returned all of my furniture pads (4) I was charged for two missing and two damaged pads. I guess I should of folded them. The were only used inside my pickup. They weren’t even dirty. Total bs.

gabrielle Y.
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brian R.
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Neal B.
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Vernatha H.
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Joel M.
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Nicole H.
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allen J.
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jodie H.
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Overall a terrible experience. You want my opinion how you can improve for the next customer. Maybe fixing my overall experience first. The rental place was farther from my home which increased the mileage for my trip. Seeing how you charge for miles. The truck itself was filthy and to big for my situation. The company and or the operators doing the reservation failed to inform me that the truck was bigger than I requested. I was unable to pay cash which is what I had. The truck itself was filthy and only had a quarter tank of gas. Oh don't let me forget the most uncomfortable ride ever. Refer only with strong negative comments or suggestions!

Rachael P.
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howard S.
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David R.
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The trailer door had a dead roller and would only lift one foot before jamming. It had to be physically forced past that point like I was trying to deadlift the back of the trailer and was barely able to open it each time. I would have rejected the trailer if I saw that on pick up. The personnel, facility, and service were all top notch otherwise.

howard S.
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Customer did not leave a comment.

ROGER M.
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Their representative at true value was excellent. Kind and curious. He done a fine job

richard P.
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Amazing service. So friendly, helpful and professional.

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Customer did not leave a comment.

No reviews have been submitted for this location.

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