Customer Reviews for Nexcar Sales Ltd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Nexcar Sales Ltd

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Christine S. on

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Bernard S. on

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FREDDY H. on

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Kathleen T. on

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Trucks need to be cleaned out (Front end was very dirty, coffee spilt all over the dash and cup holders) Customer service was lacking, I had a lot of issues from my truck not being available when I prebooked 4 weeks in advance, being charged as an oversized vehicle on the ferry when they told me that I wasn’t supposed to be (uhaul not BC ferries would deal with it so I was out over $250) Definitely not impressed with my service, and I have been using Uhaul for over 10 years.

ram S. on

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Friendly front desk staff and helpful

DAN B. on

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Very helpful and courteous staff. Thanks.

john W. on

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Karin B. on

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I ordered my U-Haul for Parksville and had to drive to Port Alberni to pick it up. I should have been compensated for my time and the extra gas.

ron C. on

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shelley C. on

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We dropped the truck off on a non business day so no personnel to deal with. Key drop was convenient and location easy to find.

Duncan B. on

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The Nexcar staff was very friendly and helpful.

tom W. on

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Allan M. on

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I enjoyed the friendly and professional service. They were quick and easy to deal with. I would use them again.

Mark L. on

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Amanda M. on

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When I got the truck to my home, I discovered that the staff did not clean out the back of the truck before I received it. The back of the truck was full of dirt and marijuana leaves that my child seen. So my husband had to sweep out the back of the truck and spray down the ramp, which had machining oil and metal bits all over the ramp. I was very upset with the state of the truck I had rented. Also, the truck needed a visit to the mechanic before I had picked it up. Therefore my truck had shitty gas mileage and it ran crappy. I was very unsatisfied with the condition of this truck. I will never rent another Uhaul truck after my experience with this truck. Please carefully check each truck and make sure each truck has had a proper servicing done before these trucks go on any long haul moves.

ZANONI A. on

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I've used this spot multiple times while moving and reno-ing, and they're great! Helpful, courteous, and friendly!

Axel L. on

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Location was closed when the truck was dropped off but it was easy to park and the keys went into the mail slot

LEONARD V. on

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tanya M. on

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ed K. on

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Ian T. on

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Told fuel tank was full and when I topped off tank the gauge registered way past full mark costing me at least 30.00 dollars more than it should have.

Frank H. on

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I understand dealing with customers and an affiliated business like uhaul can be challenging, but your staff could be nicer when people ask questions. I don’t work there, so don’t expect me to know how things work and get snippy when I don’t.

ossycha R. on

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SARAH K. on

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RON D. on

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trucks very easy to drive

ZANONI A. on

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KEN D. on

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Kevin A. on

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The people at this location were cheerful, helpful and it made for a pleasurable rental experience

ZANONI A. on

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ZANONI A. on

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Shannon M. on

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