Customer Reviews for Nobles Grocery
(U-Haul Neighborhood Dealer)

26 reviews

529 W Jefferson St   Rockford, IL 61103

(815) 516-0702

Location Hours

  • Mon-Sun: 9 am - 2 pm

Services at this Location:

Contact Us

(815) 516-0702

529 W Jefferson St
Rockford, IL 61103

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jennifer D. 
Rating:
1.0

There was weed everywhere in it and I do not smoke ! It smelled awful and was not sanitary I also never received the link to have it inspected by the customer just awful!!

Kristian P. 
Rating:
3.0

Customer did not leave a comment.

Daniel H. 
Rating:
3.0

This is not the greatest part of town. We picked up after dark. Also on Thursday when we wanted to pick up they were only open until 2

JEFFREY C. 
Rating:
3.0

The drop off lot was fine but the location in small urban grocery store was not what I expected from a U-Haul location . That being said the people working the site were polite and helpful.

GENE N. 
Rating:
4.0

Didn't have a face to face meeting, because it was at the end of the day; but they were very Courteous and Helpful in assisting me to make the rental drop.

ROBERTO H. 
Rating:
2.0

No inspection done for return area was not the safest called 800 to advise no security and that we left rented equipment in back of truck. told agent it was not in good area many homeless and drug use area. was concerned with equipment being stolen.

JOSE M. 
Rating:
5.0

Very reliable service.

Jeremy W. 
Rating:
3.0

Not in a very good and safe part of town. I felt uncomfortable there.

MELISA F. 
Rating:
1.0

Close. Location ' Fully Bullshiter

KURTIS B. 
Rating:
2.0

Customer did not leave a comment.

LOGAN R. 
Rating:
3.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

One suggestion. The pad lock from the key box was not working properly due to exposure to the elements. This was an after hours pick up. I spent 40 minutes trying to make the pad lock work being on the phone with U-Haul. Then I called Nobles Grocery who surprisingly answered the phone. He told me how to push and pull to make it work. Many thanks to him. I believe U-Haul should be aware these pad locks don't work very well and do something about it.

Adrian S. 
Rating:
5.0

Customer did not leave a comment.

Erika B. 
Rating:
5.0

Customer did not leave a comment.

AAMOND R. 
Rating:
3.0

No one seemed to know what was going on.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

Mayra R. 
Rating:
5.0

Customer Service was excellent from start to finish

Ethel W. 
Rating:
3.0

I dropped the truck off at 9:50pm so no was their.

Kenyetta M. 
Rating:
1.0

Location was over an hour away from my preferred pick up location. Was in a very seedy part of town with no signage. Could only tell we were there by 2 trucks in a community parking lot.

William B. 
Rating:
5.0

Customer did not leave a comment.

Sean W. 
Rating:
5.0

The gentleman at the front seat was very professional, polite and extremely helpful which made my experience GREAT! The truck was very clean and the size was perfect for my move. I will use this location and refer friends to do the same. Thanks!

Monica W. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Well I paid for 2 days but only used it one day, I feel as though I should be refunded for the day I did not us

Reneel K. 
Rating:
2.0

U Haul attendant was young man who also had the responsibility of being cashier for the store so my contract was done in between other customers and a bit disjointed. The vehicle got stuck in some icy snow and I called him to report I might be an hour or so late as we intended to melt the snow around the two tires so we could drive the vehicle out which we did and I returned it and placed the keys in a box at the rear of the store which the young man stated I could do when I rented the vehicle. He was polite and seemed to be doing his best though the interruptions from the cashier role may have been a little bit disruptive for him ?

Stephen L. 
Rating:
5.0

Customer did not leave a comment.

TRICIA H. 
No reviews have been submitted for this location.

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