Customer Reviews for North Bridge Auto
(U-Haul Neighborhood Dealer)

121 reviews

841 N Washington Ave   Emmett, ID 83617
(Cars trucks boats and camper sales)

(208) 369-4016

Location Hours

  • Mon-Tue: 10 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 10 am - 5 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/31/2022: Closed

Services at this Location:

Contact Us

(208) 369-4016

841 N Washington Ave
Emmett, ID 83617
(Cars trucks boats and camper sales)

Services at this Location:

Location Hours

  • Mon-Tue: 10 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 10 am - 5 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/31/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great Service at North Bridge Auto and Uhaul

marvin C. 
Rating:
5.0

Customer did not leave a comment.

Tresa S. 
Rating:
4.0

Provide vendors with the hardware/software to verify that the U-Haul on-line reservation system didn't sneak in any extra charges BEFORE the final payment part of the transaction

Allison S. 
Rating:
5.0

Great Dealer. willing to go the extra mile for his customers. rare these days.

cheryl T. 
Rating:
5.0

Nothing. Keep doing what you are doing

ALLEN W. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Ed F. 
Rating:
5.0

Your dealer was very friendly and helpful. He loaded the car for us and secured the trailer.

William M. 
Rating:
5.0

The uhaul customer service is terrible.

eddie M. 
Rating:
5.0

Customer did not leave a comment.

Carmen C. 
Rating:
5.0

Customer did not leave a comment.

Chriss J. 
Rating:
4.0

Thank you

Jason L. 
Rating:
5.0

Above and beyond service.

don M. 
Rating:
5.0

Excellent, friendly service.

GENIE R. 
Rating:
5.0

Not much to improve. If the renter before me had returned the truck on time my experience would have been better. Not the fault of uhaul.

wendy F. 
Rating:
5.0

North Bridge Auto & Uhaul do it right. friendly,helpful and great attitude. Drew is a keeper.

christine B. 
Rating:
5.0

Being able to pick it up remotely on a Sunday was great.

Suzanne W. 
Rating:
5.0

Customer did not leave a comment.

Sandra B. 
Rating:
3.0

Customer did not leave a comment.

Whitney C. 
Rating:
5.0

I like how easy and convenient it is to check the truck out and return it. Minimum paperwork

Donald S. 
Rating:
5.0

Best uhaul in Emmett!

Nohe N. 
Rating:
5.0

INCLUDE TIRE CHAINS

Don C. 
Rating:
5.0

Customer did not leave a comment.

Shawn S. 
Rating:
5.0

Very dirty truck.

don M. 
Rating:
5.0

Drew is running this place wonderfully ! there is nothing that needs improvement. Would highly recommend.

CRAIG W. 
Rating:
4.0

Great people

Ronnie L. 
Rating:
5.0

Customer did not leave a comment.

Ira F. 
Rating:
4.0

Customer did not leave a comment.

DIXIE B. 
Rating:
5.0

Absolutely fantastic experience working with Drew out of Emmett At NorthBridge Auto. would highly recommend.

CRAIG W. 
Rating:
5.0

Highly recommend! Drew goes out of his way to take care of his customers.

Grant G. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

None

JULIE H. 
Rating:
5.0

Customer did not leave a comment.

rick W. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

elizabeth P. 
Rating:
5.0

Customer did not leave a comment.

Ed F. 
Rating:
5.0

Fix your after hours drop off so it actually works

Brittani B. 
Rating:
4.0

Friendly and adjusted to my schedule when needed earlier than planned

Chriss J. 
Rating:
1.0

The hours said it was open, but the guy wasn't there, so the lady next door who was grooming dogs helped a little bit, but she didn't stay out at all to guide or direct. She wasn't rude, but also wasn't nice.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Ed F. 
Rating:
5.0

The original three week early reservation was through the U-haul web site, but we kept being told we had arranged for a different trailer size than the one requested. Thanks to be diligent effort of Drew at Northbridge Auto Sales, we picked up the correct size trailer on the date and time intended.

C FRED Z. 
Rating:
5.0

That was a very easy pickup and dropoff.

John H. 
Rating:
3.0

Customer did not leave a comment.

Coby K. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Customer did not leave a comment.

Lance Z. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
4.0

You're good.

jim F. 
Rating:
5.0

Customer did not leave a comment.

BOB P. 
Rating:
5.0

Show the truck you are going to have them rent. The truck was 15', and way to small. Even pictures with the various sizes would have helped.

rhelda T. 
Rating:
5.0

Continue to provide your excellent service

ted S. 
Rating:
5.0

Great easy access location, equipment was ready to go when I arrived, was clean, and great condition. Highly recommended.

William S. 
Rating:
3.0

The owner was fantastic, very helpful. The biggest issue was that I reserved a trailer weeks in advance for a different location and ended up getting sent 45 miles and 2+ hours out of my way to get a trailer. I did not receive the approrpiate discount to make up for the last minute change.

Emrance B. 
Rating:
5.0

I had a very speedy & pleasant experience. I wouldn't change a thing.

susan L. 
Rating:
3.0

The tires all had different tire pressures and none of them were inflated to the proper psi which caused the problem we encountered on the road.

Drew L. 
Rating:
5.0

Easy pickup and dropoff. Pleasant gentleman.

leroy B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
3.0

This was not the pickup location that I had reserved. The location where I made my reservation called me to inform me that they would not have a truck to fill my reservation. They transferred my reservation to the Emmett location, which required me to drive 2+ hours out of my way. I was am not satisfied with how my reservation was handled.

DANIEL B. 
Rating:
5.0

Check in easy. Everything checked. Nice fellow running the store.

ROBERT T. 
Rating:
5.0

Customer did not leave a comment.

ANN W. 
Rating:
5.0

Customer did not leave a comment.

Jason N. 
Rating:
5.0

Customer did not leave a comment.

JACQUIE A. 
Rating:
5.0

Again, Drew is a great guy to do business with. He doesn't mess around with your time either. He gets you in and out in no time at all. Equipment is always clean, and always ready to go on time. Don't go anywhere else. I've been renting equipment from Drew for a few years, and not once has he dropped the ball whatsoever.

Britt W. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
1.0

The place we got it was great, the lady who called us the day before our move 5/13 was nasty and not nice to deal with. She told us the larger truck we wanted was broke down and so we told her we wanted to get 2 smaller trucks and she was not nice or helpful about it at all

JAMIE W. 
Rating:
5.0

The owner went far beyond to help us. We didn't have a long way to go and he was extremely helpful getting us going - considering all the trucks were rented. Will absolutely use them again!!!!

Nancy B. 
Rating:
5.0

Adjust the fuel gauge. It showed under full, but would not accept more fuel.

Kathryn C. 
Rating:
4.0

Customer did not leave a comment.

Joan C. 
Rating:
5.0

Very friendly helpful staff

John B. 
Rating:
5.0

Customer did not leave a comment.

JON F. 
Rating:
5.0

My experience was phenomenal, service was thorough and simple, exactly way it should be in my opinion. Thank you!

Karyn H. 
Rating:
5.0

Drew at Northbridge Auto actually CARES about his customer! I can't recommend him high enough!

Jeff P. 
Rating:
5.0

Very helpful and courteous! Helped with getting trailer hooked up and easy to return.

MELANIE G. 
Rating:
5.0

Customer did not leave a comment.

Rebecca T. 
Rating:
5.0

Customer did not leave a comment.

greg W. 
Rating:
5.0

Very customer friendly & accommodating.

MARION T. 
Rating:
5.0

When someone makes a reservation two weeks in advance for a piece of equipment make sure that piece of equipment is ready, don't call up two days before hand stating I need to drive in my personal rig 380 miles round trip to go pick up reserved piece of equipment.

zack R. 
Rating:
5.0

It has been a pleasure to deal with Drew.

Dan B. 
Rating:
5.0

No need for improvement that I could see. Renting was straightforward and returning the truck was a breeze. The owner was friendly and knowledgeable. He was able to direct me to the right vehicle for my needs. I appreciated that.

janice K. 
Rating:
5.0

Customer did not leave a comment.

rick W. 
Rating:
4.0

Customer did not leave a comment.

perry H. 
Rating:
5.0

Customer did not leave a comment.

Adrianne I. 
Rating:
4.0

Customer did not leave a comment.

Allen M. 
Rating:
5.0

Customer did not leave a comment.

dennis C. 
Rating:
5.0

It is always a pleasure to work with Drew's efficiency and honesty.

Dan B. 
Rating:
5.0

Customer did not leave a comment.

John N. 
Rating:
5.0

Do everything just like everything was done for me.

Ken D. 
Rating:
5.0

Although the first truck we got broke down Drew worked his butt off getting a replacement truck and getting us on the road. U-Haul road service was useless at getting us help, we were able to limp the truck back to Drew and he helped us out.

DENNIS P. 
Rating:
5.0

Great customer service!!! Definitely will rent from them again.

JULIE K. 
Rating:
5.0

This was by far the best experience I've ever had renting anything. The owner went above and beyond to help me!. He has earned a customer for life and I will refer him to everyone I know!! 10 stars and a giant thank you!!!!!

Richard H. 
Rating:
5.0

great job thanks for all your help.

Larry L. 
Rating:
5.0

Everything was topnotch.Great dealership.thanks,Larry

Larry L. 
Rating:
5.0

Very friendly, prompt and helpful. Only issue was that they were out of the adapter needed so we spend a bit of time trying to locate one at a couple of auto parts stores.

ANTHONY K. 
Rating:
5.0

Customer did not leave a comment.

tom A. 
Rating:
5.0

Customer did not leave a comment.

Tasha M. 
Rating:
5.0

North Bridge did an excellent job. But North Bridge came after another dealer in north Payette,Idaho Really messed up. And Jason the field rep only had excuses that were an embarrassment to your company. Thank you

James B. 
Rating:
5.0

Drew was absolutely amazing to work with. He made the process seamless. He explained everything in a way I could understand, offered exceptional assistance, helped with supplies and worked on flexibility with my vehicle and tow trailer pick up. He was incredibly friendly and concerned about the experience. I would recommend using his location to anyone.

krista C. 
Rating:
5.0

Not a thing, he did everything- he checked the equipment & hooked it up for me, great service, friendly & very nice

Arvilla S. 
Rating:
5.0

Awesome service! My daughter discovered she had lost her car keys and they went out and searched for them because we had dropped it off the previous day.

Angela B. 
Rating:
5.0

Very professional and friendly.

MICHAEL N. 
Rating:
4.0

Customer did not leave a comment.

Mitchell S. 
No reviews have been submitted for this location.

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