Customer Reviews for North Shuswap Storage Resort
(U-Haul Neighborhood Dealer)

62 reviews

1337 Cardy Dr   Scotch Creek, BC V0E1M5

(250) 955-0498

Location Hours

  • Mon: Closed
  • Tue-Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(250) 955-0498

1337 Cardy Dr
Scotch Creek, BC V0E1M5

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sun: 9 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

All good so no improvement necessary

Cheryl W. 
Rating:
5.0

Customer did not leave a comment.

david T. 
Rating:
5.0

Customer did not leave a comment.

julie F. 
Rating:
5.0

Customer did not leave a comment.

Beverly B. 
Rating:
5.0

Great guy there very friendly and great sense of humour.

Jason B. 
Rating:
5.0

Friendly and helpful staff.

Ian J. 
Rating:
5.0

Very friendly worker.

Robin B. 
Rating:
5.0

All is good

Richard W. 
Rating:
5.0

I had to drive there to get a specific size , but when I realized I needed bigger and found one closer to me, I still had to go further to bring back the other trailer. Why couldn't I just drop it off qhere I was getting another trailer?

ANGIE D. 
Rating:
3.0

Customer did not leave a comment.

Andrew W. 
Rating:
5.0

If anything we were a bit disappointed at the limited selection in trailers available to take to Calgary. Regardless, we are very happy with the pick up location and staff. Well maintained and friendly. Our drop off location was fairly convenient as well.

Zvjezdana E. 
Rating:
4.0

There was a fair time delay to process the drop off due to issues with connecting to the main u-haul return processing office.

David W. 
Rating:
4.0

Customer did not leave a comment.

Yvonne B. 
Rating:
5.0

Customer did not leave a comment.

david T. 
Rating:
5.0

Everything was fine , worked out great!

Francis A. 
Rating:
5.0

Customer did not leave a comment.

Barry M. 
Rating:
4.0

They don't have a clue!

Doug S. 
Rating:
4.0

The guys were pleasant and cheerful. Checked over the truck and gave us a receipt and off we went.

CAROL D. 
Rating:
1.0

I was charged for pads and a dolly which I didn't get. The trailer was an hour and a half away from where I live and the cst service was poor

Amanda W. 
Rating:
5.0

Customer did not leave a comment.

Tim D. 
Rating:
5.0

The Shuswap location was amazing. However the entire experience with uhaul was terrible. they didn't have equipment anywhere close to the size I reserved and the closest one was 4 hours away with less than 24 hours notice. Will not recommend to anyone and will not use again.

Emily G. 
Rating:
4.0

Customer did not leave a comment.

Ken H. 
Rating:
5.0

Good guy

Tyler P. 
Rating:
5.0

Customer did not leave a comment.

DYLAN E. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
4.0

Everything. Location was great. No issues. Uhaul corporate are idiots. Uhaul sucks. I had to drive over 5 hours to pick up equipment. Customer service took only $200 off for this inconvenience. Then charged me anyway. Then tried to charge me for early pick up and the fuel to drive 5 hours to get the truck. Trailer was warn out and strap broke on the way. Customer service was rude and didn't seem to care they caused massive stress on an already stressful move. The nobody filed out paperwork properly and couldn't even drop it off without issues. All in all my opinion is uhaul can go fuck themselves.

Jeremy P. 
Rating:
3.0

Customer did not leave a comment.

CHERYL H. 
Rating:
3.0

Customer did not leave a comment.

Tim P. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA D. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
1.0

No signage for after hours drop off or area to leave the trailer. There was a person there who opened the gate and gave me directions. Then tried to charge me an after hours fee for the weekend. And was rude.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
5.0

Extremely helpful Representatives, on the phone as well. Very understanding and accommodating.

Sionna M. 
Rating:
5.0

Super nice folks that work there.

ARNE G. 
Rating:
1.0

Vehicle was handed over with a battery that was not working when I switched the truck off to put petro, I had to personally call a recovery unit to give me a jump start, thereafter while loading and offloading the truck was left running so that it can drive with the defective battery. This cost me $70 extra on fuel, The callout for the jump start was $65, Your roadised assistance took 2 hours to arrange the first activities on the emergancy callout. I had to pay the helpers for an additional 1 hour of work due to this delay. The vehicle had a leak on the brake lines, I personally purchased about 1 litre of brake fuid to keep the brakes topped up, but withjin 5 minutes, the low brake fluid warning came on, the truck hardly had any brakes with the pedall fully depressed and minimal stopping. THIS VEHICLE WAS UNSAFE AND NOR ROAD WORTHY - TYOU SHOULD BE ASHAMED

Andre V. 
Rating:
5.0

The guy running the place was very helpful. Thank you.

William chris M. 
Rating:
5.0

I had trouble with trailer lights working. Staff helped by lending me an adapter to fix the problem. Very helpful and friendly people here. Highly recommended the Scotch Creek location.

Wayne H. 
Rating:
5.0

Customer did not leave a comment.

Harold F. 
Rating:
3.0

It was a good experience except the wrong return date was indicated. Created all kinds of problems at the return end.

Audrey S. 
Rating:
5.0

Customer did not leave a comment.

Bonnie K. 
Rating:
5.0

Customer did not leave a comment.

ALLAN R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES W. 
Rating:
5.0

Very accommodating, friendly, and funny. Zero complaints, full recommendation!

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Peter M. 
Rating:
5.0

Customer did not leave a comment.

Tony J. 
Rating:
3.0

When there is a flat tire on the trailer instead of just filling it take a quick second to change it.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

MARK L. 
Rating:
5.0

Make sure you can print receipts. With the printer. Great guy though.

ARTHUR D. 
Rating:
5.0

Customer did not leave a comment.

DARRELL G. 
Rating:
5.0

Garth and Randy were very personable and helpful. Adrian was as well at my drop off location Thank you for an uneventful move

Barry C. 
Rating:
5.0

Customer did not leave a comment.

Laurie L. 
Rating:
5.0

Every thing wqs great including the customer service. Only complaint - Not used to manpower windows, haha

Harry L B. 
Rating:
5.0

Customer did not leave a comment.

Sandy J. 
Rating:
5.0

Customer did not leave a comment.

J Paul T. 
Rating:
5.0

Customer did not leave a comment.

TYSON G. 
Rating:
5.0

it was hard to take off and got lots of help from the employee there, couldn't have done it without him, was very friendly and very helpful

ryan M. 
Rating:
5.0

Customer did not leave a comment.

taaryn R. 
Rating:
3.0

This trailer had a broken latch and would not secure the door. We were transporting 40K in merchandise with a bungie cord we had to borrow securing the door. Photos were posted to the file.

David M. 
Rating:
5.0

Randy was very helpful and friendly!

Jorin D. 
Rating:
4.0

The truck had bald rear tires , had to be towed , had people push me out of several parking lots We are senior citizens and this was a nite mare We should at the very least have the tow bill refunded plus our credit card should be given a full refund for the rental and milage charge and if you offer anything else it would be greatly appreciated

David S. 
Rating:
5.0

Randy was great. Hooked up the trailer and made sure the lights worked properly. Gave suggestions on how to lock the trailer to the car receiver as the trailer had no simple locking method.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Christopher V. 
No reviews have been submitted for this location.

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