It was a very run down convenience store in a bad part of town. The only clerk did not know how to use the i pad to do the rental. The screen was cracked and the battery was at 10%. He had to get the support guy on the phone to help. The trailer was in the back of the store on grass. Myself and a customer had to help him push it out to get it onto the truck. When I went to push a homeless guy jumped out of it. He had been sleeping there. Never seen a worse U Haul place in my life. Someone had spilled a sugar soft drink all over the inside of the truck which had not been cleaned. I had to clean it myself when we got it to the house.
Robert M
Customer Reviews for Quality Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The area Manger Chris McMeans went above and beyond to help with the rental and issues I was having with the App, which was not user friendly. I can’t express how helpful and supportive Chris was.
Robert CJakir was patient, kind, and helpful with the rental paperwork. The supplies I ordered for my move were available. He provided me with a phone number, should I have any issues with the truck. I would recommend him and his location for pickup. Thank you. Additionally, I would recommend Katie from dispatch who assisted me with locating a truck in another town, when one was not available from the location/town I was moving. Excellent!
ANITA S