The two employees were pleasant and somewhat helpful but the logistics for pickup were a mess. I didn't actually get my truck till 45 minutes late, the blankets I had asked for weren't available (even though I had to pay for them because the contract couldn't be changed) etc.Jordan W.
Customer Reviews for Northwest Self Storage The Dalles
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tyler was great. Made an existing bad situation much more bearable.Michelle B.
It took the guy almost an hour to get me the truck, i was the only customer, and i had already checked out online. It also took me almost 2 hours and about 5 phone calls to do the online order and actually fine a place with a truck. The truck was so dirty on the outside i could barely see through the windshield, i had to go clean it first thing.ian M.