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WAQAS Q.
Customer Reviews for Norval Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, I am very satisfied with the service from the lady!
RILJIND S.Great service. Answered all my questions. Quick and easy process.
Nancy S.Extremely good customer service A pleasure to rent there
Ronald R.This location is the very best in every way. They are very pleasant, helpful in every way and accommodating. They always go above what other locations would do. There isn't one improvement I can think of.
Lynda T.The grip of of the rear tires was almost dead and as a result it got stuck multiple times and due to which when i tried to move it further, the tires were rotating at same place increasing the kms
GAURAV N.Have more 20ft or 26ft trucks available for rental
Brian G.Customer service from Shamilla was exemplary
Angie S.Business owner are so friendly
VICTORINO V.Always the best!!
Kimberly T.The customer service here was excellent. They are very friendly and helpful. I highly recommend anyone who needs rental services and equipment to rent from this location.
Natasha S.Experience was awesome and will be sure to use this location again. Thank you so very much!
KERRI LYNN C.Nothing . Everything was great and it was a very enjoyable experience.
DWAYNEO L.The customer service was excellent, and very pleasant. Highly recommended to rent vehicles from this location.
Natasha S.excellent. owner was very friendly fast service.
AKASHDEEP J.trucks were very expensive, and gas was much more so. In the end it cost way too much to deliver washer and dryer to london. Cost 170 for truck, which should have been 20$, and 150 in gas, which should have been 50$. Very disappointing. Location was great, with wonderful staff.
Katrina L.Unlimited kilometres when we're renting
Nicola S.No recommendations, excellent service.
STEVEN G.This location is absolutely outstanding.
Mechena K.they charge 10 dollars for gas but i already filled
Arshdeep S.Great accommodating people.++++++
JUDITH D.Just give them the same great service
OKSANA DR S.Everything was great!
Will L.My original rental was a large truck and was changed to a small 10ft. truck 3 days before our move. Was told truck needed repair. An inconvenience at the very least.
Howie J.They are wonderful at this location.
Clifton W.Just would like to get a recite on how much my rental was thank you
KEVIN L.Fastest U-Haul service I've ever recieved. Friendly and professional. The store is also a very interesting place. Great experience overall.
JOHN M.So simple, dropped off the keys, didn't have to wait. Minutes later received the receipt.
Edmund F.The service was exceptional in every way. The woman behind the counter was so kind and friendly. She really made my day which had not gone well until that point. I would recommend this location to everyone.
Lynda T.Fantastic experience. it was easy to book, several choices of vehicle, the pick up and drop off was friendly and fast. Highly recommend!
Adam V.They should put the sign the drop box for Returns UHAUL KEY hear
AMBARISH J.The Service was fine. The vehicle had a lot of pet hairs in the cargo section. Brought this to the notice of the Office staff.
Arun T.I wish someone had discussed mileage charges with me. Much cheaper during the week. No unlimited mileage option?
Tom R.Best customer service ever !!
Mohit D.Nothing. Staff at Norval convenience were, friendly and helpful. This was my first experience with UHaul. I'm a customer for life now. Well done!
Harald B.I appreciated the friendly service from the manager at this location.
CLAUDE P.Price on the contract was not the same as on line! On the website it was $1.09/km. Price actually charges was $1.75/km.
CHRISTOPHER O.The Owners are very helpful and friendly,this is my 2nd time dealing with them,they are Great People,I will deal with them again someday
RONNIE S.You guys are so amazing there is nothing I can think of that you need to do to improve. Excellent customer service, warm, friendly service. Very kind people. I wouldn't go to any other Uhaul to rent. They are the best in every way possible.
JASON M.Too expensive for students
OLIVIA C.I couldn't be more pleased with the service. We were able to accomplish the move with no hassle. Thank you.
BRIAN M.Robert and team were great. The lady at this location helped big time. Great location. Plenty of room to park.
HARJEET S.Courteous and professional staff who provide great customer service,
VAHID A.The Norval Convenience owners are the the best . They provide the best customer service.
Mohit D.Nothing just stay friendly.
Noileen F.First time renting a truck from UHaul. Norval Convenience made the experience a joy! Great staff working there and I would highly recommend this location to friends and family.
PASQUALE D.The folks at Norval Convenience are amazing! They were kind, courteous and professional. I would 100% recommend this location. In fact, I already have.
PASQUALE D.Everything just did not add up. I even got charged for a dolly I did not take. Very dodgy store. Not a pleasant experience at all. Definitely won't go back
Olayinka S.We rent from this location often for our business, they are our number choice. We receive the absolute best service each and every time. They are friendliest and most genuine and will go above and beyond for their clients. Once again a million Thank You's for all that you do !!
Kori K.Could not be any better in spite of challenges that had to be dealt with
OKSANA DR S.Excellent custmer services
himanshu K.Truck was very old, noisy and it doesnt have rear view mirror.
Amol J.Robert and Shirmilla are the best, treat you like family
PHILIP C.No improvements needed - the service was fast, efficient and overall excellent! I will definitely return to this location in the future.
Saira D.Unprofessional merchant truck return at 3:00 pm on the same day but check in by merchant next day at 12 pm
Deepak G.They provide the best customer service amongst all Uhaul locations in the area !!
Mohit D.At this location... The only thing that could have been better is it was for free... or maybe delivered...lol.. Great experience!
Rocco G.Best location in Halton Hills. Best people who rent the equipment
emilio F.The fuel fee was charged when I have refilled, I have a photo of fuel level when returned, I want a refund for the extra fuel charge, I can send the photo to confirm.
Ted S.Nothing. This is a very efficient business
Dana D.