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Heather B
Customer Reviews for OG Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and efficient
Stephen TGood service
hung pReally nothing I would recommend this location to my friends
francine dExcellent service, nice trucks . The owner is very friendly definitely I recommend this location
Israel SThey were good and kind and patient and I like that understandable people I'll make sure we use them again in the future
Maria GIt’s been 8 days and still haven’t received my deposit back
Richard RThank you OG Mart and Uhaul for providing us with great equipment and service!
Joseph AI did not know I had to do the pre inspection before I left with unit. Phone was at home. I'm all for technology to make the job easier but I'm not ok with pushing responsibility onto the customer.
shawn gVery friendly and helpful!
Michael CI got to meet the Famous OG he was a spectacular dude , very polite great service a real stand up OG truck was clean
Michael PNothing at all
Curtis HVery nice people I will be back
Morso TAlways use this location, always friendly and courteous. He even remembered me from the last time I was there.
kathy jFast and easy drop, nice and had a great smile.
Kirk HVery good and quick at what he needed to do, all was good
Kirk HExcellent service, huge parking lot and always have a trucks for any moves I need .
Israel SClean inside there was spilled coke or something all inside cup holders.
Heather TThis is the best place to rent trucks! Jeff is a very friendly and always try to help the people 100% recommended.
Israel SNothing. Everything was great. And staff was friendly and helpful
Danny BThis location is quick and smooth. The owner is so helpful and gets us on the road and checked in and out w friendly service.
Lesley BWas speedy che k out and check in
Ronald BExcellent place to returned will be back. Thank You.
nadakatla nGreat service and very friendly.
rickey bThe owner was very attentive and professional with helping me with my rental. Thanks
Sonja AThe strap on the tow dolly was not even long enough to go around my tire I got charged for it and couldn't even use the dam thing
Virgil CFriendly fast and billed just as expected. Will definitely use this location for future needs.
Sabrina SFriendly customer service at the store Thank you!
JABARI GVery quick and easy check in/out process. Highly recommend!
Kevin PThey are amazing. Had abundance of rentals and it was the fastest experience ever. I do not think anything needs improved.
Lori BNothing
Dennis JThis is the best U-Haul dealership I’ve ever been to. And I rent several trucks and equipment from U-Haul every year. Since I started renting from OG Mart I go nowhere else to rent U-Haul or equipment.
Gary PJeffrey was great to work with and really helped us. We rented twice within 4 days.
Jeffrey AI rented a PU. When I got there there wasn't one available. I reserved a week ahead. I switched to a van. Mgr told me same price as PU. I got my bill it was 89.00 for 9 hours. 19.99 a day was advertised. ???
Donald PGreat customer service A+
Tammy MThe location is easily accessible from two major streets, a smaller storefront. The owner is great and was very helpful. I reserved my truck for another location close to my destination and even went to the shop a day ahead to not only find it, but ensure the correct sized truck was available. That afternoon I get a email stating I had been moved further away. Huh? That adds miles and $$. A few phone calls later and I learned the scheduling team had moved me due to a predetermined vehicle repair. The owner at OG was great with the process and made sure I was a satisfied customer. We left something in the truck - which we noticed after dropping the truck. Ugh! How many of us have done this??! He held onto it for us and no extra fees! So appreciative of his kindness and willingness to work with us. This experience has secured him as our signature location when reserving in the future. I recommend this OG Mart @ SW89th and May Ave. to anyone needing UHaul services.
Yvonne AFast and simple processing, the owner got me checked in and out quickly and was great customer service
Easter GThe process was fast and easy!
Sonya DSmart fast ready to work with customer rep.
SCOTT WCheckout was quick and efficient, as was checking. Good place to rent from!
Diane LHave used this location many times and always received excellent service and support. Owners are very nice.
Justin IExtremely helpful and friendly. Would recommend people to this location over others I’ve had experiences with.
jose gThe u haul administrator at the location on may and 89th is the best. I will only rent U-Haul from them.
samantha hAir conditioner needs work .
joe pall is well maintained and sevice is good
Rudy LVery Friendly and Professional
LARRY AWhen I tried to load the pictures I followed the instruction and would not let me load the picture I spent 15 minutes trying to get it to work took different pictures still no go . It got me frustrated
bassem aThis is an exceptional place I always recommend my friends and family because they have very good customer service and it's a very very well maintained place
VENUS ATruck sounded like it would fall apart any minute.
Samantha KOverall not a good experience with renting a Uhaul
Donald LI feel like there was no need for improvement. The Person working there was very kind and instructed me on all details. I will use this service again!!!
Muriel bSmoothest, nicest rental I've ever experienced.... I will definitely be back
Danny B