Customer Reviews for OK Petroleum Riverhead

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of OK Petroleum Riverhead

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Christopher F. on

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Customer did not leave a comment.

Jaime G. on

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Nothing is great

Cheryl C. on

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dawn B. on

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The truck reserved was on site but service agent claimed keys could not be found so i was offered a smaller uhaul at the same price. This smaller one, which I expressed repeatedly, would force me to incur double the mileage at 99 cents per mile. Additionally, I rented a large appliance dolly, which was also not availble but i was told to use the smaller dolly at the same cost of 10 dollars. The only offer made to me by the agent was longer rental time, this was not a solution as reserved a larger unit and tool. I requested to only pay half the amount for mileage since iI is have to make 2 trips instead of 1, I was told "no". This was a horrible transaction and told I could go to another uhaul site if i was unsatisfied. I will not refer others here again. Very unhappy with customer service. I paid an estimated 70 extra dollars in mileage which should've been half the amount.

kenneth K. on

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Felix C. on

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James W. on

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christian G. on

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Karin R. on

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I have not received my final bill as of yet. Uhaul has charged my account 3 times. I asked for an explanation I was 3rd I have to wait for the final bill. Where is it. I receive an email to rate your service before I even receive my final bill. I will never rent from Uhaul again

Susan D. on

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This was a wonderful location. The staff was nice and helpful. The can we rented was clean and in good condition.

Juan C. on

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Clean and wash blankets.

Anthony M. on

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Rented the 9' transit van. The vehicle was clean, comfortable and well maintained. Would definitely recommend. The rental options were clearly explained and entire process was a breeze. Definitely recommend OK Petroleum.

David H. on

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Horrible experience. Worker yelled at us and tried to blame us for non existent damage. He was very rude to us when we spoke on the phone and even hung up on me.

Scott R. on

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Everything was great.

Anthony P. on

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I rent a 15” but no truck available so I finally after 1 hour left with a 10” for the price of a 15”

george D. on

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joane S. on

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Juan Mestre was just amazing and so helpful. He guided me through the rental and was very encouraging. I am going to work with him again, as I am continuing my move.

Theodore M. on

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Douglas M. on

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Location easy to get to. Stress free reservations and was given all the help I needed to check in and get out

JAMES A. on

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Don't keep changing the pick up location with less than 5 hours notice. Also when you book a particular sized trailer MAKE SURE it is available and DO NOT change the size without notice.

Robert G. on

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It is located at a crowded convenience store/gas station with inadequate parking.

fatih A. on

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Daniel H. on

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george C. on

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russ J. on

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Friendly and helpful . . . and easy drop-off.

Andrew N. on

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They did not have a truck ready for me and had to go to another location.

douglas S. on

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Emanuele S. on

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Michael B. on

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Nothing to improve....just send everyone to OK Petroleum.

aylan B. on

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van i rented currently a danger to those driving and those on the road. Passenger side mirror needs to be fixed!

Moises C. on

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Customer did not leave a comment.