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LYNDAL A
Customer Reviews for Obies Towing and Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trailer didn’t handle as well as we hoped - bouncy - otherwise it was fine.
Kelley SGreat service as usual from Obies.
MIKE VMy reservation was exactly what I had planned online. The pickup and drop off was very easy and the employees at Obies Towing and Service were very helpful. I would definitely use them again for any moving needs. Thank you.
Justin NMy trailer had obviously seen some hard use with time. The door was hard to open and close and the exterior decals were pealing.
GREGORY MOn the website, we pre-ordered moving blankets, they did not have a single blanket causing a delay in moving. We tried to leave and were blocked in for 15 minutes by a train just sitting on the tracks( I know not any fault of the haul place) but the location is horrible.
Abeer AExcellent, courteous, and friendly service.
Steve WAll went very well. Friendly and very helpful service!
mark hThe trailer worked great. It towed perfect, never had an issue at all.
James GI had a small challenge picking up truck online but fortunately they were open at the time if pickup, so I arranged for that in person.
Carla NPeople great to deal with.
MIKE VDidn’t have 2wheel dolly I requested
PATTI SCharged for 3 days when only reserved and used 2 days. Very helpful rectifying this, but shouldn't have happened to begin with.
Steve KI have been to other locations. They seem more corporate and way less personal. I think this is a family owned business where they value their customers and it shows. I would go out of my way to deal with them again. A+++++
MIKE VSend them to Penske
Mark CVery helpful people
Robert WExcellent service, and a great shop. Will use again! Thank you.
DUSTIN PEverything went smoothly. I was impressed the the quality of the truck: clean, good tires, ran well. The only thing I would prefer would be for the trucks this size (20 ft) should have diesel engines. So much more torque and much better fuel mileage.
Peter Keverything was easy. Helpful staff.
Gary TConvenient drop off
Wendy CThey were fast and efficient. Ready for me when I arrived. Made the return of truck simple and explained everything in depth
Elizabeth TThe trucks were lined up and ready upon arrival The owners were kind, efficient, knowledgeable, and helpful. No, they were better than words can describe. We were caught in a small blizzard and our house closing was moved to a week later than expected. I called Obies and by the next morning, the Regional Manager called me with an extension time--at no further cost to us! WOW! I cannot speak any more highly of Obies--the ONLY place in the Dubuqueland area to go for a U-Haul rental! Ken Resch
KENNETH RGreat experience. Fast and Friendly
Robert FMost questions were not applicable - as we dropped off during a snowy blizzard.
James FCould not have asked for a better experience!!!
CHANCE SEVERYONE VERY, VERY HELPFUL. IN GETTING PAPAERWORK DONE & GETTING EQUIPMENT READY FOR HOOKING UP.
don zTruck needed front end parts and alignment. Otherwise ok.
Shawn SObies did an excellent job regarding a change I desired with the original agreement. It took numerous calls and time to navigate the site to make the changes. Appreciate the excellent customer service.
Charles LSeemless rental. Obies Towing does a great job with UHaul rentals
Herbert CGood to go!
Jeff CVery easy !! Great ppl in East Dubuque!! 100%
susan jVery friendly and helpful
David MN/A was a smooth operation.
Emily KThankfully Obie's happened to be open, otherwise I would never have gotten a truck. The self-service, 24/7 truck share app is useless and did not work at all!
Shane RStaff at Obie’s was very friendly. Drop off was so easy.
Sandra ENice people to do business with!
Chris WExcellent service, friendly, professional and efficient. Very helpful to use online service
John FNothing, perfect experience!!!👍👍👍
Lawrence SCheck equipment when it’s returned so it’s ready to rent
William FMy reservation was for 10.am...my truck was not available..I was.told i.would recieve a call when it would be ready..I waited over an hour and called back..still no truck so I had no choice but to get a bigger truck of which was the only one available and bigger than what I needed..put my move back over 2 hours which set everything else off..was a very stressful day due to it
Kitten CTires were low on trend
Gary WNothing - always helpful and friendly.
Bernard BVery nice people to work with.
SUE SProfessional service, well maintained business, highly recommended for all your auto needs as well.
Ralph MTyler was very helpful
Terry SN/A
Leah HThe owners were very nice and helpful- will return to them if ever need to rent again!
dan sVery easy and pleasant experience
jeff hI was scheduled to drop the U-Haul off in DIckeyville, WI. I called the day of to make sure it was OK to drop it off there, and I was told they were full and a rep from U-Haul was supposed to have called me to tell me. So, I had to take it to East Dubuque, IL, on a whim. The personnel at Obie's were very helpful. More helpful than the Dickeyville Store
TYLER PNo recommendations. Staff was friendly and helpful. Equipment was in good condition and perfect for the purpose.
Bernard BWe couldn’t leave because of train.
Mitch SNothing
byron aVery nice lady that did my paperwork. Helpful and courteous. If I would need a rental, these people would be 1st on my list. Thank you!!!
Gordy HWe were not given a 10foot trailer instead of a 15-foot trailer so we were told we would get a few free miles, but we were charged full price. Please follow through with discounts when offered.
Elizabeth B