Customer Reviews for OCJ Simple Solutions

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of OCJ Simple Solutions

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Sandra I. on

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Everything about my experience with this uhaul branch was excellent from the friendly and professional start of needing to rent a vehicle to the end. Thank you so much for all your help!!!!

Johanz T. on

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The gentlemen was not wearing anything that identified U-Haul or the place of business where he was working. I was going to get a pick up truck and a trailer and he suggested I would get a 10 foot truck and he’ll give me a 10% discount explain to him that I’m driving long distance and $1.19 per mile would not be suitable for me. So he offered it again the 10% discount.I explained to the gentleman that I would be back in 10 minutes to go pick up the money so I could rent a truck as I returned 10 minutes later the gentleman was not there the U-Haul place clos I explain to the gentleman that I would be back in 10 minutes to go pick up the money so I could rent a truck as I returned 10 minutes later the gentleman was not there the U-Haul Store that he worked at stated that they are open until 6 PM. When I called the store he said iStore that he worked at stated that they are open until 6 PM. When I called the store heAnswer the phone and explain to him that I had the money for the U-Haul truck this is when he stated that he sa Answer the phone and explain to him that I had the money for the U-Haul truck this is when he stated that He was closed. I informed him that they’re supposed to close at 6 PM and he stated to me that he closed early that I should go online and make a reservation and I can pick up the vehicle by going online. I went online and I learned that it is very difficult when the officI went online and I learned that it is very difficult when The U-Haul office is closed you cannot pay cash which at the time I do not have a debit card all I had was cash bottom line I didThe U-Haul office is closed you cannot pay cash which at the time I do not have a debit card all I had was cash bottom line II was not able to rent the truck that evening and I was supposed to be out of the place that I was residing by the next morning afternoon. It was very unprofessional and my experience picking up the truck was terrible.

Gina E. on

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Customer did not leave a comment.

Joel C. on

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we brought in the car to make sure it fit on the tow dolly before we committed. The attendant did not support since the dolly was in the yard.

PETER P. on

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Henry V. on

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The young guy who “helped” us put on the paper less miles that what the truck actually had and more gas that what the truck had. Obviously he wanted to rip us up!! Thanks God my husband check the truck miles and gas on time and when he confronted him, he didn’t even say a word, not even “I am sorry” He just gave him a different truck.

Markiel M. on

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Customer service was great .

Jeanne B. on

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Cezary G. on

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Markiel M. on

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Mikhail K. on

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The entire process was relatively easy however I was surprised with an extra $25 “ cleaning charge”. When I asked the gentleman who rented me the truck about it, he said it was due to the fact that the rented blankets were not folded. I thought that was a bit underhanded, considering the fact he never inspected the inside of the truck when I dropped it off to give me a chance to fold them. To charge a costumer more than 35% of the total cost of renting a truck for a five minute folding job is obscene! That left a bitter taste in my mouth.

Ramos A. on

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Randy B. on

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Todd S. on

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Manuel D. on

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Lesvyn O. on

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zurab K. on

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JONELLE A. on

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Brian B. on

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Jonathan W. on

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They had all the equipment I needed Truck, Auto Transporter, Dollies, and Packing Supplies. Best UHAUL in the local area great service.

Howard Q. on

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U-Haul truck was clean and fast process here, good job.

Slava O. on

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I return trailer,and paid full amount But ,you take one day more

leonard I. on

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Martha J. on

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have the trucks deliver them clean and ties to tie the moving things

jacklyn I. on

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Patricia M. on

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I reserved 2 dozen packing cloths, two doilies, and 2 furniture dollies, when I picked up the truck, none of extra supplies were available, the person at the location sent me to another place to get the extra items which were not available there either. Not a great experience.

Jonathan G. on

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John S. on

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Elizabeth R. on

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Deborah B. on

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Have blankets I pre-ordered.

Ravi R. on

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Oscar A. on

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Jose A. on

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I took time to write about this location because they are trust worthy and thoughtful of everyone's time when aiding their customers.

Lavita S. on

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Fast and Reliable!!!! Cool dudes.

Darlyn V. on

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The staff there is great the employee Joseph was very polite and very helpful always knows the answer to my questions if not he looked it up in a timely fashion in all it looks like they are knowledgeable in what they do here.

Randy B. on

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Thanks for your aid much appreciated.

STEFANY P. on

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Best uhaul spot to get inexpensive trailers.

kevin Z. on

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Customer did not leave a comment.