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Susan C.
Customer Reviews for OConners Sales & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
GEORGE M.There was drugs in your truck. It was absolutely disgusting! I filed a complaint
Kasey S.I felt very unsafe dropping the Uhaul off here. I was confused when a guy drove up and said just lock it up and you can give the keys to me and you're good to go. It didn't feel right, but I continued to do the full return process myself online. The guy was very nice, just not sure who he was because the place was closed and no one answered the phone when I called earlier, yet he was still there. I was also approached by other men trying to sell me things.
RYAN K.Excellent service!
Melvin R.NEED MORE UHAUL PRODUCTS AT THIS LOCATION. I DID NOT KNOW THIS WAS A UHAUL LOCATION BECAUSE THERE WAS NOT MANY UHAUL PRODUCTS AVAILABLE THERE.
Stoy H.The truck was very dirty when we picked up the equipment and we had to clean it out. The person who checked us in did not go over the truck or trailer, he just handed us the keys and sent us on our way. When we asked questions, he said I don't know. We had to figure out how to load and secure our vehicle on our own. These people we absolutely clueless!
donald G.I would make it known that if you don't have the exact location setting onyour phone turned on, the GPS will not recognize you at that location. It took me a few minutes to realize that was the reason the GPS did not recognize me being at the store.
Luke L.The over head door needed repair it was hard to open and close other then that no trouble
John G.