Customer Reviews for Oil Pros

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Oil Pros

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Angela M. on

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The female working was very rude. The male explained they had had no training on U-Haul a equipment and he couldn’t help me. I had to call U-Haul customer service to get help with picking up the truck. After an hour and a half I was able to leave with my truck. Between my pick up location being an hour and a half from where it was ordered, the hours I wasted on your customer service phone line and how rude the personnel were it’s safe to say I’ll rent somewhere else in the future.

Rick B. on

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Stacy H. on

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Charlyn H. on

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Twice the price as expected. I never would have expected.

dana C. on

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Daniel W. on

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MARY T. on

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Just dropped off uhaul, they were closed..

stepen K. on

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This is the second time I have used this service I two weeks. First time, took an hour to go through the check out process. Which is well beyond ridiculous experiance. This last time, check in went well with very minimal hang ups, but I get back and check it back in then 3 hours later get a receipt via email stating that I am charged a 15 cleaning fee which is utterly ridiculous. I rent cars from enterprise on a biweekly basis and I assumed that this process would be similar, boy was I wrong. No walk around for damage, no mileage check just what they have from last check in, and definitely no checks for cab or box cleanliness. Upon my arrival to my residence the box had a few dusty areas inside to which my wife and I pushed out with our feet. I had this box truck for 2 hours in which we loaded it with 2 mattresses, 4 box springs, and 2 dresser. So to where this cleaning fee has been brought about had made a perturving situation. I called the Oil Pros location to which I received a voicemail, proceeded to leave my concerns, and waited for my return to call to explain what seemed these charges nessecary, this call was made at 430pm, they closed at 530, so obviously customer service is a must.

Joey L. on

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Zack P. on

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August P. on

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taneisha A. on

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John E. on

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Sonya T. on

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When I went to get the uhsul I was told by 2 gentleman it was 29.99 and it also had it on the uhsul sign but when I ckd out the next day the other guy said oh no it was $_39.99 so ,Yes I was very disappointed because they should of honor what the 1st gentleman said.

Karen E. on

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Keith W. on

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I reported the leaky trailer. The attendant said he would let U-haul know.

David D. on

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Very professional and customer friendly

sheldon B. on

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CAREY M. on

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Robert V. on

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daniel R. on

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Wind shield had craps and road damage on it. Manager was professional and very helpful.