Customer Reviews for Ojay's Auto Detailing Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ojay's Auto Detailing Center

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Terrill C. on

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Great service. Prompt and courteous.

Candis-Marie L. on

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Customer did not leave a comment.

Nadirah T. on

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Very professional and works hard to make sure I was good. Thanks again

Joshua P. on

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Excellent location to rent from. I will definitely go back

Andrew J. on

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My experience after I left the uhaul location was horrible. The trailer didn't feel right on my vehical and when I called customer service about it and asked if I could drop it off somewhere because it didn't feel safe the only thing they told me is they would charge me $500 to do this. I understand your contract states that but the trailer felt unsafe and they offered me no help they seemed more burdened by me calling than helpful. Furthermore my wife and I are Military and we were going to use uhaul to move from NC to WY but you have lost our business thanks to bad customer service or actually its more like no customer service because they didn't even try and service me, the customer.

renee J. on

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Kimberly B. on

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Great customer service. He came in on his day off to process my rental.

THOMAS R. on

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The shop owner was really nice and respectful. Thanks

jermey S. on

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Great customer service! Ojay was professional, friendly and went out of his way to assist me with my trailer rental, including coming in after hours to help me return it when it was convenient for me. Highly recommend!

Brenda K. on

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Just to make sure the ramp works/slides in and out easily. Other than that the truck handled great and Mr. Langley was able to secure me a very newer 26' model truck so I did not have to worry about a possible breakdown while traveling alone from North Carolina to Maine. Mr. Langley and his staff could not have been more pleasant, helpful and very detailed in reviewing my contract with U-Haul....to the point of I had no questions! That was a first for me!! Definitely would recommend Mr. Langley (U-Haul) to anyone. Mr. Langley (U-Haul) is located at O'Jay's Auto Detailing Center 1623 Royal Avenue in Goldsboro, North Carolina....919-429-2170. KUDOS to Mr. Langley and staff!! .

Mark J. on

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Nothing from my experience..It was fast and efficient

Kalvix T. on

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Be onsite and opened when posted hours states they are opened. I arrived on site only to find out they were closed delivering a vehicle.

Willliam P. on

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Great customer service - perfect. Thanks, William

Jerry C. on

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The employees at O'Jays done perfect they done excellent Days Inn accept the equipment and I unhook the equipment for you couldn't ask for no better

Kenneth S. on

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Nothing, the people that handled the checkout and check in of the truck were excellent. Very friendly and helpful.

Shaun J. on

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Theresa M. on

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Rosalie S. on

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Kelvin P. on

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Lower rates to half for out of town moves. Too high. Give weekend specials.Extend hours for drop offs.

James P. on

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No one was there for me to get my keys and then when I returned he took the keys and didn’t check it in and then I noticed a extra charge on my card because someone had added miles once I returned the uhaul before checking it in.

Michael R. on

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Ellen M. on

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Charles W. on

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This dude is a crook, I told him that I wasn’t bringing the trailer back to the location and said, ‘I got you’! He’s a liar and a cheat. Do not trust this man!

Janet L. on

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Kevin M. on

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Richard W. on

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Customer service was outstanding I would highly recommend this location to anybody looking to rent a

Clifton F. on

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john M. on

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Just keep doing what you are doing. You got it.

greg R. on

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The owner was friendly and professional. Got me in and out quickly.

Clifton F. on

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Kelsa E. on

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rebecca K. on

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The owner was so nice and kind. We were running late, he called to make sure we were coming.

larry D. on

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Glenn W. on

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Not much. I was very satisfied.

MARK F. on

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Hayward W. on

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aolean R. on

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The owner is very responsible and respectful. His trucks are clean and kept up nicely.

Jalane J. on

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The gentlemen who operates this facility was excellent! Professional and easy to check out with. It was awesome doing business with him and this return. Excellent customer service!

velva O. on

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This was the easiest experience I’ve had with renting a uhaul! The staff at Ojays were very nice and helpful. If I ever have to rent another uhaul, I will definitely return!

Yoexis M. on

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Yoexis M. on

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Tiffany J. on

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Joshua G. on

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Jeffrey P. on

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The gentleman that helped me was very nice, disconnected my trailer and put it away. Very helpful and quick. Thanks!

Terry P. on

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norma P. on

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larry M. on

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My location for dropping off the uhaul truck was great the dealer took the vehicle off line because of the mechanical issues he could see the people in Florida sent me off in an unsafe truck

Brenda B. on

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I was very satisfied with the truck pickup at Ojays U-Haul. Very courteous, informative & helpful. Excellent customer service. but Hawkins U-Haul where I picked up the trailer tried to charge me $20 for Securing my vehicle. So I returned to Ojay U-Haul & he secured my vehicle safely at no charge.

david T. on

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This is the BEST experience I have had renting U-Hauls...EVER

Clifton F. on

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Andrew K. on

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MONA S. on

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Extremely satisfied with this business! I will definitely recommend anyone who is looking for a honest and friendly local business to support.

cathrine L. on

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awesome customer service ..i will rent from here again

Timothy R. on

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JONATHAN A. on

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tom F. on

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Rhonda L Wingo B. on

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The place is small clean and friendly. I highly recogmend this location for anyone wanting to pick up or drop off a U-haul.

Jasmine G. on

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Emanuel H. on

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Owner was extremely friendly and was a positive part of my day.

bonita P. on

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TAMMY A. on

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TWYLA E. on

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During my rental we experienced a hurricane which resulted in confusion concerning the return of my rental. My job necessitated travel out of state the following week . Ojay’s was extremely understanding and willing to work with me to resolve the matter. I highly recommend this location due to their friendliness and fairness. It is rare that one is able to find business owners and employees that respect the customer. Ojay’s integrity and values were evident. Thank you!

WILLIE J. on

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Friendly helpful accomadating and great customer service.

Monica B. on

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Excellent location and great staff

Deborah C. on

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The gentleman was very helpful and kind. I will always use this location when I need a truck. Excellent service.

Dave F. on

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Mary D. on

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kenny T. on

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Ojay is awesome. Courteous and professional service. I would highly recommend him to anyone. Thanks!

CINDY B. on

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Owner was very nice and informative. The truck was clean and well maintained. Very positive experience.

Tristan C. on

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This location provided great service with no issues.

tiuana A. on

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ronnie W. on

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Joseph P. on

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Manager was professional and very helpful. I felt like the customer truly comes first at this location. Thank you!

Chris C. on

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david R. on

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lenora B. on

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Nothing service was above and beyond would defintely usr again and i will let everyone lnow thanjs forr outstanding service

Mitchell H. on

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Really nice and accommodating.

Barbara G. on

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I was charged for insurance even tho I told the man that towing was covered under my own insurance. He charged me anyway, but i didnt notice it until it was too late and he closed his shop. Still waiting for a call from uhaul on that.

TAMMY A. on

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Love ojays

Darcy J. on

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deja K. on

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Tammy M. on

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Everyone, from pick up to drop off was very nice. Each person I spoke to was very courteous, professional, and PERSONABLE!! Wonderful experience and I will rent from here again!

TAMMY A. on

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Ojay is the sweetest uhaul rep I have met. Thanks for the great sevice.

Raymond J. on

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Great people

bryan B. on

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SARAH H. on

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ELIZABETH T. on

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My U-haul experience at OJ's auto detailing Center was very friendly and professionally done. Thank you for making my U-haul experience a delightful one.

CHRISTOPHER C. on

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Terrible customer service, rude & etc ... never again