Customer Reviews for One Stop Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of One Stop Mini Storage

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andrea p. on

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JESSICA S. on

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Robert F. on

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Mark B. on

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Had to pick up the truck in Biddeford rather than Arundul but gentleman added 50 miles to total allotment. Great service.

ELIZABETH C. on

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ONESTOP M. on

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great experience

David A. on

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If you are good no to let people smoke in the vehicles, then you must clean the smell. Previous renter of the truck must have smoked a carton of Camels. Even after I cleaned the cab the smell was awful.

anne s. on

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put on winter tires in the winter

charlet c. on

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When ever I need U-Haul services in the area I always try to use the Biddeford U-Haul because the service there is the best. Customer service supreme. Thanks One-Stop !!!

Stephanie P. on

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JESSE P. on

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Staff was great, they're extreamly helpful!

elizabeth w. on

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Needed new windshield wipers!!

AMANDA K. on

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Charles N. on

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Extremely helpful

Barbara M. on

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Fran T. on

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Andrew L. on

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bruce s. on

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Alexis A. on

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Unorganized

ONESTOP M. on

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Christopher C. on

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James F. on

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Great service friendly people would highly recomend

donald g. on

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George was terrifically helpful and called each time I left a message. Will use this location again.

stephanie h. on

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Greg was very professional. The truck was immaculate and ran great. It was a very pleasant moving experience.

Chris H. on

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Jack S. on

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charles m. on

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SHARLENE J. on

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Owner provided exceptional customer service with a friendly smile. I would highly recommend this location. Thank you for everything!

Mary H. on

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The total experience was perfect. The gentleman who waited on me was very professional and helpful. The was no problem what so ever. Thank you. Mary Hawco??

leslie l. on

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patty v. on

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The gentleman that works at this location was very informative pleasant and kind I would recommend him TO ANYONE!!!! VERY PLEASED

Kevin Q. on

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Cynthia F. on

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Both our pick up in Maine and drop off in CT were fantastic! Great people on both ends. Truck was excellent, too. Clean, great AC and easy to drive. We had the 10 foot box truck. Perfect!

kevin b. on

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i was promised a rate of $.79/mile for Sunday. When I got the bill, I was charged $.99/mile. I haven't been able to get it fixed.

Lawrence R. on

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John V. on

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It has a tough lot to park in and isn't clean.

Janice G. on

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bruce s. on

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Greg at Uhaul was excellent. He knew my health is bad so he went way above and beyond to make things easier for me. I highly recommend his location to everyone.

banded horn b. on

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Friendly service.

david j. on

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A $10. charge was on my bill that I was not told about.

Joyce H. on

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Bill P. on

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Gerard C. on

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Aside from the messy office and waiting area, the gentleman behind the counter was very friendly and explained all I needed to have a useful rental. Will be using again in a couple weeks to complete my move.

Larry B. on

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Kristin F. on

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PAUL P. on

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mark n. on

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Maine agent provided excellent customer service and should be recognized.

Randy M. on

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elizabeth l. on

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Kelley C. on

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friendly & helpful!

Armand N. on

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nothing to improve so far my experience with the equipment was excellent

edward w. on

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pegi p. on

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ONESTOP M. on

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will p. on

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ONESTOP M. on

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Elizabeth L. on

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No need for improvement. The gentleman who helped us with our rental was a great guy and was quick and efficient and helpful. We would rent there again if necessary.

Kimberly K. on

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Jessica L. on

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ONESTOP M. on

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ONESTOP M. on

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ONESTOP M. on

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Kaylana M. on

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LUKE J E. on

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The dolly would not go down the stairs without hitting on the flat metal and it made what was on it fall off. The wheel on it didn't hit the next step before it hit on the metal. Maybe new dolly's.

GAYLE F. on

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Personable staff.

ONESTOP M. on

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CHRIS N. on

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JASON B. on

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Janet A. on

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Ruth H. on

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The owner (Greg Theriault) was very pleasant! We had a very nice conversation. The van was nearly perfect...the only thing I would recommend is having a handle to hold on to while getting in and out of the cargo section of the van (both side and rear). I found it difficult to get in and out without something to hold on to. Thank you! Ruth :)

MATT D. on

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JOE F. on

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eric l. on

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The gentleman who helped me was a really great soul. Very warm and personable. Great Experience!

john b. on

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Greg was amazing and extremely helpful. Dennis did a great job as well. I highly recommend using Greg and the amazing staff at the Biddeford Maine store.

BRUCE S. on

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Robert P. on

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patty j. on

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Sherri F. on

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ANN E. on

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Greg is awesome!

Zbigniew K. on

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Great folks.

Dorothy R. on

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The man who rented to us was very friendly and nice. showed us all around the truck and answered all our questions. In and out with no drama!!!

Gayle F. on

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Although the office was not neat or especially clean, the staff was excellent, and service was above average.

RONALD W. on

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Great experiance.

JUSTIN T. on

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ONE STOP M. on

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great service

FERNANDO R. on

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patricia w. on

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when I arrived the size truck I reserved was not back so I had to rent 2 trucks and find an additional driver. the man at the counter was very nice, very accommodating, and very apologetic. He was great.. but the move took 2xs as long, with additional trips, and more money for 2nd truck.

ELIZABETH T. on

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The staff was rude and not helpful.

DAVID L. on

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Owner was working late, invited us in. Our truck wasn't cleaned by us yet, but he said he'd check it in after hours if we finished in time or we could do the drop box. We did drop box. But very impressed with his kindness, willingness to go the extra mile.

ELIZABETH W. on

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It's a very small, cramped space that has an odd smell to it and is quite messy and dirty. The guy helping us was friendly, which was the only thing that kept me from turning around and heading elsewhere.

Mari D. on

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rita m. on

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BOBBY M. on

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Very friendly and professional. I will highly recommend to everyone I know.

JOAN S. on

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There was an empty bag (for furniture covers). We expected to have some but we only had an empty bag.

Dennis K. on

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TRACEY B. on

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They were very respectful, gave us a great deal. Helped us knowing we moved hours from the store, and the fact money was tight. I definitely recommend them.

Alex B on

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Very quick and easy to get set up with. Willing to work outside of their hours by appointment to accommodate their customers which is really nice.

WILLIAM D. on

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SCOTT F. on

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Bonnie M. on

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RON S. on

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Jocelyn G on

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The facility staff was extremely helpful and I was ensured the safety of my items. I am very happy with the facility storage unit.

Elba A on

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I never move to the facility but they call me to make sure if I was moving and give me directions to the place, I just change my mind for now.