This was literally the worst rental vehicle experience ever. I'm almost impressed with how terrible a company this is.Daniel P.
Customer Reviews for One Stop Shipping Logistics
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
this was ridiculous, i booked 4 weeks in advance and the owner of this "lot" didn't bother to put the keys in the lockbox for my 8:30am pick up. He said he didn't see any uhaul bookings an that's why he didn't leave the keys for pick up. i stood in the cold and rain waiting over an hour talking to multiple U haul contacts who then contacted the space owner who came with the keys then. he did not have the correct trolleys for me either. i missed my move in window with the freight elevator in my building and had to empty my belongings back into a storage unit after taking it out that morning, to have to organize a move in again next week. this is highly unacceptable. im still waiting for a call back from uhaul to discuss my complaintmark K.
Customer did not leave a comment.Judith G.