Customer Reviews for One Stop Smoke Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of One Stop Smoke Shop

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LINDA M. on

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Nathalie L. on

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The owner was rude to me over the phone. The gas tank had a hole drilled into it so we were stranded on the side of the road. I had to pay for 2 Lyft rides to and from a gas station, buy a $17 gas can and fill it up with gas and when we came back the gas seeped out of the gas tank and we noticed there was a hole drilled into it. I had to call roadside assistance and after 3 hours of waiting they brought me another uhaul. I would like to have my money back for these expenses!

Sharif H. on

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Anthony C. on

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Debra H. on

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Joseph E. on

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I a little hard to find with just a few parking spaces hidden behind a small strip center. Easily confused with a larger U Haul lot down the street.

GRACE A. on

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This will be my first place to go for a truck! Everything was perfect. Friendly!

Jonah M. on

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JESSE W. on

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Your computer system sucks. Had to yet over 30 minutes & run my card twice. Day of return same thing. Had to run my card twice and my account was deducted twice.

Nicole M. on

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Roz was amazing. He went above and beyond trying to make sure I had the rental truck at the time I needed even though a truck wasn't supposed to be scheduled back at that time and their shop would be open. He was great.

James P. on

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Not a thing

Rafael O. on

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Should give a list of locations where customers can drop off more easily that customer don't have to google locations. Thank you

lazara D. on

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Thomas G. on

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Not sure having location in smoke shop is best. Ibdo not smoke.

Michelle R. on

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david B. on

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Andrew S. on

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JAY P. on

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DEBRA M. on

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made appointment to pick up at 10am , store did not open until 11am , I had movers waiting , there was a lot of confusion as to where to return it, no one available near by because of overload . I should not be charged for milage over 74

BEVERLY S. on

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JAMAR T. on

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This was my first time renting a u haul and it was a great experience.I was provided with everything I needed to make my move a success.I would definitely recommend this place to anyone who needs to move.Thanks!

ROBBIE S. on

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The only thing I didn't like was paying $10 just to use the blankets and cart. As much as it cost me to rent the truck for less than 8 hours, it should have been included in the price.

JOHN M. on

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Alejandro R. on

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George H. on

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Nothing

Ray M. on

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Lorena Z. on

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VERNON B. on

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VERY close to our storage unit and major highway(s), so it was a easy pick up. Quick and efficient. Clean truck. Would definitely use this location again.

Jody B. on

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Chrisopher E. on

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Robert W. on

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Everything was great, no problems and the sales person was very good at his job

Ashley B. on

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Janelle J. on

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The owner of the shop was very dismissive. I was quoted one price when I booked but when I arrive the shop owner quoted me another. I explain to him and shown him what my reservation said. He refuse to fix the problem and was just rude.

edward K. on

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Wanted a van but none available so went with 10’ Truck.Low tire message appeared location seemed he would resolve matter. Process was quick & easy,Representative was personable

Roberto R. on

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MITCHELL T. on

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Dissastisfied with reservation service. Was not able to receive the equipment "guaranteed" and was not able to be refunded to meet original equipment price quote. Was offered $25 gift card for future use but that isn't largely helpful to the person who isn't about to move again. No particular complaint with location.

MICHAEL W. on

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Richard S. on

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Bill B. on

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BARRY A. on

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EDWARD M. on

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Candace K. on

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DANNY L E. on

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Location has no sign, Very little parking.

RAJESH P. on

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Carla R. on

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STEPHEN I. on

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VALERIE T. on

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MICHAEL C. on

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Robert L. on

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When we drop the truck off the person was very concerned why we were in such an unsafe truck in that truck he was amazed that made it from Massachusetts to Florida with you about the call

BRIAN H. on

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Clarence B. on

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Edward K. on

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FRANK M L. on

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FRANK M L. on

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Roger H. on

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It was an easy drop off. The gentleman at this location was friendly and wasted no time in getting the truck dropped off

ALAN T. on

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ALLEN M. on

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Lawrence G. on

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DEAN P. on

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ALAN T. on

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Excellent service and the best part it's very close to the Highway and Turnpike you can load up your trailer and be on the Highway in seconds ..Owner goes out of his way to help everyone ...I would recommend renting any U-Haul trailers here ...Thanks ..... Allan , Vero Beach

William P. on

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I was very impressed that the drop-off location agent called me the day prior to drop off to see if I need any assistance and know where the drop-off location i! Good customer service.

CARLOS D. on

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nathan B. on

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Friendly and courteous Truck was clean and reliable

Thomas G. on

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However, this location was the second one Uhaul sent me to. The first location was not yet opened, no one there. After 20 minutes on the phone, got sent to Gator. Phone help great, Gator great but this experience is my second with Uhaul with identical outlines.

Collin W. on

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Same as above

BLAKE B. on

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The staff/management was incredibly knowledgeable, patient, and helpful throughout the entire process. I highly recommend them.

Maurice K. on

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BRIAN H. on

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Great customer experience.

ROBERT S. on

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Barbara A. on

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CHRISTINE K. on

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Easier to drive than I anticipated!

GARY H. on

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RAJ WAS AWESOME. THANK YOU. TRUCK WAS VERY CLEAN. EVERYTHING WAS GREAT

Dolores C. on

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No improvement necessary.

Fred H. on

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Unit was not available on the preferred date. I should have booked on-line with a longer lead time.

ROBERT D. on

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nothing

ELIZABETH W. on

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Everything was great. The people at this stop are AWESOME

Rachel G. on

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Kenneth B. on

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Allan H. on

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Just stay the way it is!

BRIAN H. on

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Denise B. on

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BALANCE TIRES ON TRAILER

Danielle B. on

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Love this rental location, Raj is very efficient and kind. :)

Teresa S. on

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Fast friendly service

EDWARD H. on

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GARY F. on

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Very helpful when placing order for truck. We needed extra furniture pads and was not a problem to get them. Definitely recommend this rental center.

LEBRON S. on

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Good service

CRAIG B. on

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Nothing

RICHARD C. on

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Excellent Job.

jacob J. on

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Raj was great. Thanks

Danielle B. on

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My favorite place to rent Uhaul from Raj is the kindest man and he really cares about his customers!

ANTONIO M. on

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I haven't rented a uhaul in years I don't see why I've been getting these emails!!!

patricia B. on

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This location was a bit far from where I needed the truck

BRENDA S. on

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CHANCE M. on

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CHARLES L. on

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Excellent

David J. on

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ERIC S. on

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Awesome 2nd time needed truck same location great experience both times

STONE C. on

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The guy that rented a van to me was very poor customer service. First off I told him I wanted to rent a van for the day so I could clean out my storage unit wich is close to my house.He totally did not do his job correctly he had it showing on the paperwork I rented out a pickup truck for four hours wich is totally incorrect! It was supposed to be $19.95 a day plus a $39.80 hold on my credit card and first ten miles you get and if you go over there is a additional charge. Well that's not what happened he charged me for two days and lied about paperwork of what he was charging me. His name was Jab he was a indian guy that is a agent for uhaul on 82nd avenue vero beach fl This guy should have his agreement contract with u haul not renewable he is not being honest to the customers he was not there for the rental return even though the location of the gas station was open the girl that ran the gas station wasn't allowed to do the uhaul rentals ! I have rented plenty of u hauls before. And I believe in good faith that in order to provide better service to the public this guy is dishonest to them he is not running a respectful bussiness that is honest and is giving u haul a very bad name I will report him to the better business Bureau and u haul needs to rip his agent contract up to protect them and the public services this is not how you do business with the public ! He shouldn't even be allowed to sell or rent anything to the public . However corporate did take care of me I just hope they will shut this guy down

HWAN C. on

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