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Randy C
Customer Reviews for One Tobacco City
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Horrible customer service and tented me the vehicle with no gas
Robert FHave small size trucks. I rented 16 foot. Needed something smaller.
bruce sVery bad service When I returned my trailer to the same location, they didn’t want to except it. They wanted me to take it to a different location. I went to a different location. They told me I had to bring it back to the same location. I picked it up and the people there at the same location. They were refusing to take my trailer in do not recommend this location at all. Very bad service.
Jose GMy pick up wasn't ready at all and they lost my reservation. Truck was on E and lucky a gas station was nearby.
Keagan MGreat costumer service
LEONARD PThey don't clean the uhaul before renting to someone else. Found garbage and wires I had go clean out my self. Very disappointing and disgusting.
Carter SVery rude
Natalie BMake sure equipment is clean inside where people actually have to come into contact with various parts of the vehicle.
Shannon H